System Hangs on Shutdown + System Interrupt CPU Use + Startup Problems


  1. Posts : 5
    Windows 10
       #1

    System Hangs on Shutdown + System Interrupt CPU Use + Startup Problems


    I'm having a set of problems that I can't find an answer for.
    1. After choosing the "shutdown" command, the computer stays on the blue "the system is shutting down" screen forever--two days or more--until I hold down the power button for several seconds.
    2. On startup, most of the system tray icons (dropbox, network connection, antivirus etc.) don't appear.
    3. Task Manager shows a "system interrupt" process using about 99% of the CPU.

    The problem can be solved temporarily by doing this:
    Powershell as Admin --> "sfc /scannow"

    After that, the system is fine at the next startup, but after 1 or 2 startups more the problems reappear until I run SFC again.
    From reading other people's reports online it seems people sometimes solve this kind of thing through the Device Manager, but I don't know how to tell which--if any--device or driver is causing the problem.

    I have a system restore USB, but am hoping not to do that because I don't want to go through reinstalling all my applications.

    The machine is a Samsung NF210 netbook running Win 10, with all the latest updates. Samsung's website doesn't offer any drivers more recent than what's on my computer.

    Any ideas?
      My Computer


  2. Posts : 20
    Windows
       #2

    mostly this kind of problems are being caused by virus/adware/malware etc.
    It can also be an "update" or "update checker" process of an application.

    You could check ,by monitoring processes, wich process is using the most CPU and/or RAM.
      My Computer


  3. Posts : 1,983
    Windows 10 x86 14383 Insider Pro and Core 10240
       #3

    Run device manager and look for yellow warning icon overlays. try to disable the device, and see if the Task Manager performance indicators show a drop in CPU usage from System interrupts.
    Re-enable the device and run msinfo32, and look for hardware resources, conflicts and sharing - see if the problem device is sharing as a triplet, or twin with another device - if so disable that other device(s) and consult the resources. you may need to disable more than one device. Test shutdown.
    Once you have a working system without interrupts preventing shutdown, or warnings in DM, you will need to find solutions to renable them without conflicting with other hardware - usually in the device properties.
      My Computers


 

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