Windows 10: Windows Shutdown Problem

  1.    29 Mar 2016 #1

    Windows Shutdown Problem

    Dear All
    I'm getting following error on every time when I try to shut down my laptop
    "The instruction at 0x00007FFD62326E39 referenced memory 0x00007FFD3C224B38. The memory could not be read. "
    Please give me some good solutions to solve this problem.
      My ComputerSystem Spec

  2. jds63's Avatar
    Posts : 3,105
    Windows 10 Pro 64 bit
       29 Mar 2016 #2

    Welcome to Ten-Forums!
    Try filling in system specs in your profile to better helps us.

    This error can be caused by bad memory RAM, old outdated drivers, buggy software and hardware conflicts.
    Recently install anything, software, drivers ? After this message does it state to click O.K. to terminate a program ?

    Try a clean boot to see if it persists, to eliminate a software issue.

    Also try option #3 here

    May need to run a memory diagnostics test to check RAM.
      My ComputerSystem Spec


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