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  1.    05 Mar 2016 #1
    Join Date : Aug 2015
    Posts : 14
    Windows 10 Pro

    Cannot Delete a Folder


    When I try to delete the remaining folder after uninstalling a software in Program Files I get a message:
    "You require permission from SYSTEM to make changes to this folder", although I'm the administrator.

    Please help me to fix this problem.
      My ComputerSystem Spec
  2.    05 Mar 2016 #2
    Join Date : Jul 2015
    Posts : 442
    MS Windows 10 Professional 64-bit

    Did you try restarting your system yet and then try deleting?
      My ComputersSystem Spec
  3.    05 Mar 2016 #3
    Join Date : Aug 2015
    Posts : 14
    Windows 10 Pro
    Thread Starter

    Yes, sure. After rebooting I get the same message.
      My ComputerSystem Spec
  4.    05 Mar 2016 #4
    Join Date : Nov 2015
    Posts : 4,891
    windows 10 Home threshold2

    Quote Originally Posted by Hrant View Post
    When I try to delete the remaining folder after uninstalling a software in Program Files I get a message:
    "You require permission from SYSTEM to make changes to this folder", although I'm the administrator.

    Please help me to fix this problem.
    Try right clicking at the folder > click Take Ownership > then try deleting again.

    How to Add 'Take Ownership' to Context Menu in Windows 10
    https://www.tenforums.com/tutorials/3...dows-10-a.html
      My ComputerSystem Spec
  5.    05 Mar 2016 #5
    Join Date : Dec 2015
    Posts : 6,412
    Windows10

    This is where a live linux drive comes in handy.
      My ComputerSystem Spec
  6.    05 Mar 2016 #6
    Join Date : Aug 2015
    Posts : 14
    Windows 10 Pro
    Thread Starter

    Dear DAVIDHK, I tried the "Take Ownership". Unfortunately without success.
      My ComputerSystem Spec
  7.    05 Mar 2016 #7
    Join Date : Nov 2015
    Posts : 4,891
    windows 10 Home threshold2

    Quote Originally Posted by Hrant View Post
    Dear DAVIDHK, I tried the "Take Ownership". Unfortunately without success.
    What if you open the folder and delete the files which are inside the folder ?

    If you manage to do that, then after all the files are deleted, you should be able to delete the empty folder.
      My ComputerSystem Spec
  8.    06 Mar 2016 #8
    Join Date : Dec 2015
    Posts : 6,412
    Windows10

    As alluded to, you can create a live linux drive (puppy linux is tiny (256 MB or so but fine for this), boot from it, use its file explorer equivalent to delete folder.

    I always keep a small usb drive for this sort of job.

    What folder are you trying to delete anyway?
      My ComputerSystem Spec
  9.    06 Mar 2016 #9
    Join Date : Aug 2015
    Posts : 14
    Windows 10 Pro
    Thread Starter

    Quote Originally Posted by davidhk View Post
    What if you open the folder and delete the files which are inside the folder ?
    If you manage to do that, then after all the files are deleted, you should be able to delete the empty folder.
    The matter is that I'm trying to delete the folder "Kaspersky Lab", which contains an empty folder "Kaspersky Endpoint Security 10 for Windows SP1". The last has no files at all, including hidden files. As I cannot delete this folder I cannot re-install Kaspersky antivirus.
      My ComputerSystem Spec
  10.    06 Mar 2016 #10
    Join Date : Nov 2015
    Posts : 4,891
    windows 10 Home threshold2

    Quote Originally Posted by Hrant View Post
    The matter is that I'm trying to delete the folder "Kaspersky Lab", which contains an empty folder "Kaspersky Endpoint Security 10 for Windows SP1". The last has no files at all, including hidden files. As I cannot delete this folder I cannot re-install Kaspersky antivirus.
    Service articles: Removal tool to uninstall Kaspersky Lab products
    http://support.kaspersky.com/common/service
    Excerpt:
    Some errors might occur when deleting Kaspersky Lab products via Start > Control Panel > Add\Remove Programs (Add/Remove Programs). As a result the application may not uninstall correctly or remnants of the application may remain in the system. In order to fully remove the installed Kaspersky Lab product, use the kavremover tool.
      My ComputerSystem Spec

 
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