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  1.    06 Mar 2016 #11
    Join Date : Jul 2015
    Poole Dorset UK
    Posts : 2,555
    Windows 10 x64 Home Build (Redstone(1)) 15063.608

    Quote Originally Posted by Hrant View Post
    The matter is that I'm trying to delete the folder "Kaspersky Lab", which contains an empty folder "Kaspersky Endpoint Security 10 for Windows SP1". The last has no files at all, including hidden files. As I cannot delete this folder I cannot re-install Kaspersky antivirus.
    Have you tried Ccleaner that sometimes will do it
    If not Revo Uninstaller will remove it
    If I get a stubborn folder I go to my C drive then programs find it and get it out that way it might come up are you sure just click yes and you may have to do it twice
    Look in both lots of programs 64 and 86
      My ComputerSystem Spec
  2.    06 Mar 2016 #12
    Join Date : Aug 2015
    Posts : 14
    Windows 10 Pro
    Thread Starter

    [QUOTE=davidhk;591480]Service articles: Removal tool to uninstall Kaspersky Lab products
    http://support.kaspersky.com/common/service
    Excerpt:
    Some errors might occur when deleting Kaspersky Lab products via Start > Control Panel > Add\Remove Programs (Add/Remove Programs). As a result the application may not uninstall correctly or remnants of the application may remain in the system. In order to fully remove the installed Kaspersky Lab product, use the kavremover tool.[/QUOT

    I tried kavremover, but seems it's too late, as it couldn't detect Kaspersky product (it's already unistalled).
      My ComputerSystem Spec
  3.    06 Mar 2016 #13
    Join Date : Nov 2015
    Posts : 4,787
    windows 10 Home threshold2

    The excerpt says : As a result the application may not uninstall correctly or remnants of the application may remain in the system. In order to fully remove the installed Kaspersky Lab product, use the kavremover tool.

    I thought the tool would look for the remnants for removal even after you had Kaspersky uninstalled.
    That's how I understand it. No ?
      My ComputerSystem Spec
  4.    06 Mar 2016 #14
    Join Date : Aug 2015
    Maine
    Posts : 36,277
    Windows10Pro 64Bit

    @Hrant
    you have other options if you want to remove that folder.
    1 Boot to safe mode, and try to delete the folder.
    2 download this bootable program made by one of our members. Windows 10 Recovery Tools - Bootable Rescue Disk

    3 Download a version of Linux, like Ubuntu 15.04 put it on a USD stick, this app WILL Delete any folder/file on your windows.
      My ComputersSystem Spec
  5.    06 Mar 2016 #15
    Join Date : Aug 2015
    Posts : 14
    Windows 10 Pro
    Thread Starter

    Quote Originally Posted by OldMike65 View Post
    @Hrant
    you have other options if you want to remove that folder.
    1 Boot to safe mode, and try to delete the folder.
    2 download this bootable program made by one of our members. Windows 10 Recovery Tools - Bootable Rescue Disk

    3 Download a version of Linux, like Ubuntu 15.04 put it on a USD stick, this app WILL Delete any folder/file on your windows.
    Thank you very much! I deleted the folder in safe mode.
      My ComputerSystem Spec
  6.    06 Mar 2016 #16
    Join Date : Aug 2015
    Maine
    Posts : 36,277
    Windows10Pro 64Bit

    Quote Originally Posted by Hrant View Post
    Thank you very much! I deleted the folder in safe mode.
    Very Glad that it worked for you Hrant !!!
      My ComputersSystem Spec
  7.    06 Mar 2016 #17
    Join Date : Jul 2015
    Poole Dorset UK
    Posts : 2,555
    Windows 10 x64 Home Build (Redstone(1)) 15063.608

    Good to hear
      My ComputerSystem Spec
  8.    06 Mar 2016 #18
    Join Date : Nov 2015
    Posts : 4,787
    windows 10 Home threshold2

    Delete in safe mode.
    Have not heard of that suggestion for a long time.
    A refresher course.
    Thank you.
      My ComputerSystem Spec

 
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