Can't Perform Clean Boot

ouroboros72 said:

I gave it a go but still no joy unfortunately. Whatever I do it still starts as per original screen shot when it's supposed to be in clean boot.

What I noticed was, even after doing your step 3, (checking 'normal startup' on general tab, and enabling all services 'hide all' box unchecked, and all items in start up enabled) then restarting ....when it boots up (supposedly now in normal mode), if I go into config, the general tab is as following screenshot;

fig2

Attachment 67788


So it seems as if it never actually boots up in 'normal startup' mode to start with, (although at this stage all services in list are ticked and all items in startup are enabled).

But from here, if I go through your procedure from step 1, and just uncheck the 'load startup items' box on general, etc, etc, then when I reboot, it will always be as my original screenshot (with only a small number of services remaining unchecked and the 'hide all' box having unchecked itself). The following screenshot in how it now looks in general tab (so when it's supposed to be in clean boot);

fig3

Attachment 67790


I'm not sure whats going on in that 'load system services box there. It's all quite confusing.

What does your Startup tab in Task Manager show after you have restarted for a clean boot?

Brink said:

He's referring to that for a clean boot.

Step 21 in PART THREE is to just return you back to the default normal mode after you have finished troubleshooting using clean boot. :)

But that would be a 'different session' than when I checked it in normal startup mode setting up for clean boot, so it would have automatically unchecked itself again when I restarted in supposedly 'clean boot mode' (i.e. a new session). At least that's my understanding of what he's saying. So it will always be unchecked again after a restart.

It looks like you are in clean boot then.

You're most welcome. Please let us know if you need anymore help with this. :)