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  1.    05 Mar 2016 #11
    Join Date : Oct 2013
    Posts : 25,705
    64-bit Windows 10 Pro build 17046

    Quote Originally Posted by ouroboros72 View Post
    I gave it a go but still no joy unfortunately. Whatever I do it still starts as per original screen shot when it's supposed to be in clean boot.

    What I noticed was, even after doing your step 3, (checking 'normal startup' on general tab, and enabling all services 'hide all' box unchecked, and all items in start up enabled) then restarting ....when it boots up (supposedly now in normal mode), if I go into config, the general tab is as following screenshot;

    fig2

    Attachment 67788


    So it seems as if it never actually boots up in 'normal startup' mode to start with, (although at this stage all services in list are ticked and all items in startup are enabled).

    But from here, if I go through your procedure from step 1, and just uncheck the 'load startup items' box on general, etc, etc, then when I reboot, it will always be as my original screenshot (with only a small number of services remaining unchecked and the 'hide all' box having unchecked itself). The following screenshot in how it now looks in general tab (so when it's supposed to be in clean boot);

    fig3

    Attachment 67790


    I'm not sure whats going on in that 'load system services box there. It's all quite confusing.
    What does your Startup tab in Task Manager show after you have restarted for a clean boot?
      My ComputersSystem Spec
  2.    05 Mar 2016 #12
    Join Date : Dec 2015
    Posts : 60
    windows 10
    Thread Starter

    Quote Originally Posted by Brink View Post
    He's referring to that for a clean boot.

    Step 21 in PART THREE is to just return you back to the default normal mode after you have finished troubleshooting using clean boot.

    But that would be a 'different session' than when I checked it in normal startup mode setting up for clean boot, so it would have automatically unchecked itself again when I restarted in supposedly 'clean boot mode' (i.e. a new session). At least that's my understanding of what he's saying. So it will always be unchecked again after a restart.
    Last edited by ouroboros72; 06 Mar 2016 at 07:58.
      My ComputerSystem Spec
  3.    05 Mar 2016 #13
    Join Date : Dec 2015
    Posts : 60
    windows 10
    Thread Starter

    Quote Originally Posted by Brink View Post
    What does your Startup tab in Task Manager show after you have restarted for a clean boot?
    On Startup tab in Task Manager, all items are disabled in clean boot mode, as per following screenshot;



    Fig4
    Click image for larger version. 

Name:	screen 6.png 
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ID:	67850


    So that seems promising. It's just the services which seem to have a mind of their own.
      My ComputerSystem Spec
  4.    05 Mar 2016 #14
    Join Date : Oct 2013
    Posts : 25,705
    64-bit Windows 10 Pro build 17046

    It looks like you are in clean boot then.
      My ComputersSystem Spec
  5.    06 Mar 2016 #15
    Join Date : Dec 2015
    Posts : 60
    windows 10
    Thread Starter

    Quote Originally Posted by Brink View Post
    It looks like you are in clean boot then.
    Yes, I think that is likely. I very much apprecite all you guys help.
      My ComputerSystem Spec
  6.    06 Mar 2016 #16
    Join Date : Oct 2013
    Posts : 25,705
    64-bit Windows 10 Pro build 17046

    You're most welcome. Please let us know if you need anymore help with this.
      My ComputersSystem Spec

 
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