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  1.    19 Feb 2016 #11
    Join Date : Feb 2016
    Posts : 17
    Windows 10 Pro

    Quote Originally Posted by cpmusic View Post
    Thanks for the suggestion. MPC-HC does a little better than VLC and WMP with MP4 files recorded before this problem started, but there's still some stutter.

    However, that doesn't help with streaming video. As noted, streams play smoothly on an old Blu-ray player, and the internet connection is not the problem. I get the same thing with IE11, Edge, and Chrome.
    It sounds like a codec issue. Can you upload 1 of the problematic files somewhere for us to test?
      My ComputerSystem Spec
  2.    19 Feb 2016 #12
    Join Date : Oct 2015
    Posts : 75
    Windows 10 Pro 64-bit
    Thread Starter

    Quote Originally Posted by invincibler View Post
    It sounds like a codec issue. Can you upload 1 of the problematic files somewhere for us to test?
    That's a good idea, but I can't figure out how to do it, and I can't find help on the subject with the forum's search function. I tried using the attachment button but it's not working (apparently .mp4 is not an allowed file type) and the insert video function only allows inserts from the web. I don't have a site to which I can upload copyrighted videos; is there another way to do this?
      My ComputerSystem Spec
  3.    20 Feb 2016 #13
    Join Date : Feb 2016
    Posts : 17
    Windows 10 Pro

    Quote Originally Posted by cpmusic View Post
    That's a good idea, but I can't figure out how to do it, and I can't find help on the subject with the forum's search function. I tried using the attachment button but it's not working (apparently .mp4 is not an allowed file type) and the insert video function only allows inserts from the web. I don't have a site to which I can upload copyrighted videos; is there another way to do this?
    Upload the file to a cloud storage site like OneDrive and PM me the link.
      My ComputerSystem Spec
  4.    20 Feb 2016 #14
    Join Date : Oct 2015
    Posts : 75
    Windows 10 Pro 64-bit
    Thread Starter

    Thanks! I think I have a Dropbox account, so that should do the trick. It'll be a few days before I can do this, though, as I have an eye problem which is aggravated by computer use. Nothing serious, my eye just needs some rest. I'll get back as soon as I can.
      My ComputerSystem Spec
  5.    22 Feb 2016 #15
    Join Date : Oct 2015
    Posts : 75
    Windows 10 Pro 64-bit
    Thread Starter

    PM sent. Thanks again!
      My ComputerSystem Spec
  6.    25 Feb 2016 #16
    Join Date : Oct 2015
    Posts : 75
    Windows 10 Pro 64-bit
    Thread Starter

    Just FYI -- I wondered if this might be a problem at the programming source(s) or with my ISP, so I tried the same shows and movies on my Galaxy Tab Pro (HD, running some version of KitKat) and they ran perfectly. This means the problem sits squarely in my computer. Still, I'll be darned if I can figure what it is.

    Codecs were mentioned above; can anyone help shed light on this? I've read that media players come with codecs built-in, but I don't know how they work with or affect browsers, and opinions about codec packs vary from "excellent" to "harmful."

    Thanks again.
      My ComputerSystem Spec
  7.    26 Feb 2016 #17
    Join Date : Feb 2016
    Posts : 17
    Windows 10 Pro

    Can you post the URL of some of the stuttering streams?
      My ComputerSystem Spec
  8.    26 Feb 2016 #18
    Join Date : Oct 2015
    Posts : 75
    Windows 10 Pro 64-bit
    Thread Starter

    That's going to be tricky. I want to find streams that show the problem most easily, and the ones I've been working with are on subscription services. I'll trolling the free streams to see if I can find something that does the job.
      My ComputerSystem Spec
  9.    26 Feb 2016 #19
    Join Date : Oct 2015
    Posts : 75
    Windows 10 Pro 64-bit
    Thread Starter

    Wow...finding clips that are easily accessed and aren't shot with the "shaky camera" or filled with a lot of quick cuts is difficult. But I think this one will do. It's a trailer for the movie Brooklyn, at Hulu, and I logged out before searching, so it should play for free. I'm seeing a lot of stutter on this one.

    Watch Brooklyn - Trailer 1 Online | Hulu
      My ComputerSystem Spec
  10.    26 Feb 2016 #20
    Join Date : Feb 2016
    Posts : 17
    Windows 10 Pro

    Quote Originally Posted by cpmusic View Post
    Wow...finding clips that are easily accessed and aren't shot with the "shaky camera" or filled with a lot of quick cuts is difficult. But I think this one will do. It's a trailer for the movie Brooklyn, at Hulu, and I logged out before searching, so it should play for free. I'm seeing a lot of stutter on this one.

    Watch Brooklyn - Trailer 1 Online | Hulu
    Have you tried disabling Flash's Hardware Acceleration as per http://www.hulu.com/help/articles/166587?
      My ComputerSystem Spec

 
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