1.    15 Feb 2016 #1
    Join Date : Feb 2016
    Posts : 2
    Windows 10

    My ASUS G74SX doesn't boot past the ASUS logo!


    The other day, I tried to do a factory reset on my laptop, but it failed, and I could only click cancel. Now, when I booted up my computer, it goes to the ASUS logo, then a black screen, still backlit, with an underscore flashing in the upper left corner of the screen. I can access the BIOS, and have been trying to do boot overrides. Please help, I don't have the ASUS Recovery partition installed on the laptop, and I don't have any possible ways to install an ISO. Thank you for any help you can provide.
      My ComputerSystem Spec
  2.    16 Feb 2016 #2
    Join Date : Apr 2015
    Posts : 12,588
    W10Prox64

    Quote Originally Posted by Isoldmyname View Post
    The other day, I tried to do a factory reset on my laptop, but it failed, and I could only click cancel. Now, when I booted up my computer, it goes to the ASUS logo, then a black screen, still backlit, with an underscore flashing in the upper left corner of the screen. I can access the BIOS, and have been trying to do boot overrides. Please help, I don't have the ASUS Recovery partition installed on the laptop, and I don't have any possible ways to install an ISO. Thank you for any help you can provide.
    Hi.
    Not sure I understand how you could perform a factory reset if you don't have the recovery partition available. You should have gotten an error that the ASUS Recovery Partition could not be found.

    You would need to get to a working computer and download either the Media Creation Tool for W10, or the current ISO from MSTechBench. You can use RUFUS to create a bootable flash drive, and then install W10 that way.

    You might also want to check the health of your hard drive, to make sure it's not failing.

    Hope that helps!
      My ComputerSystem Spec
  3.    26 Feb 2016 #3

    You need a USB CD Drive and installation media. Boot to that. Your local PC shop can help.
      My ComputerSystem Spec

 


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