1.    15 Feb 2016 #1
    Join Date : Nov 2015
    Posts : 75
    windows 8.1 pro

    Pc resetting at 10% and freezes


    I had to do a pc reset on a diffrent pc. Everything went ok and pc reset froze at 10 % for ages.So i turned off pc and restarted it hoping this should be ok.Pc restarted ok but a box appears stating windows installation encountered an unexpected error click ok and restart pc to continue installation.I follow the step but all i see is at bottom of screen with Delete and F2 BIOS setup and same message appears.ie my pc gets into a loop.

    How do i get my pc working again..or is pc useless now ?

    Thank you
      My ComputerSystem Spec
  2.    16 Feb 2016 #2
    Join Date : Apr 2015
    Posts : 12,943
    W10Prox64

    Quote Originally Posted by treblefree View Post
    I had to do a pc reset on a diffrent pc. Everything went ok and pc reset froze at 10 % for ages.So i turned off pc and restarted it hoping this should be ok.Pc restarted ok but a box appears stating windows installation encountered an unexpected error click ok and restart pc to continue installation.I follow the step but all i see is at bottom of screen with Delete and F2 BIOS setup and same message appears.ie my pc gets into a loop.

    How do i get my pc working again..or is pc useless now ?

    Thank you
    Hi.
    You would need to get to a working computer and download either the Media Creation Tool for W10, or the current ISO from MSTechBench and reinstall Windows 10. You can use RUFUS to create a bootable flash drive, and then install W10 that way, if you can't use a disk.

    Hope that helps.
      My ComputerSystem Spec
  3.    16 Feb 2016 #3
    Join Date : Nov 2015
    Posts : 75
    windows 8.1 pro
    Thread Starter

    Thank you for reply

    I will try your advice. I have downloaded Rufus.exe and Window 10 iso from MSTechBench.I assume i have to purchase a 4gb flash drive and put Windows 10 ISO on this and boot my other pc with this using advanced boot menu
      My ComputerSystem Spec
  4.    16 Feb 2016 #4
    Join Date : Apr 2015
    Posts : 12,943
    W10Prox64

    Quote Originally Posted by treblefree View Post
    Thank you for reply

    I will try your advice. I have downloaded Rufus.exe and Window 10 iso from MSTechBench.I assume i have to purchase a 4gb flash drive and put Windows 10 ISO on this and boot my other pc with this using advanced boot menu
    Yes, you'll need a flash drive (4GB will do it, but you might want a little larger one - they're cheap enough these days.) Following the instructions for Rufus will make it bootable. Yes, then boot to the flash drive, and install W10 fresh.

    Good luck!
      My ComputerSystem Spec
  5.    16 Feb 2016 #5
    Join Date : Nov 2015
    Posts : 75
    windows 8.1 pro
    Thread Starter

    Thanks for reply

    I will do what you have suggested.
      My ComputerSystem Spec

 


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