Windows 10: Automatic repair couldnt repair your PC (Repair screen win10)


  1. Qatar

    Junior Member
    Posts : 5
    Windows 10
       New 15 Feb 2016 #1

    Automatic repair couldnt repair your PC (Repair screen win10)


    Hello

    My pc is :C440 Touch All-in-One (Lenovo)


    Operating system : Windows 10

    I can't run my PC, every time i try to run it shows me blue screen wrote on it

    " Automatic repair couldn't repair your PC

    Press " Advanced options" to try other options to repair your PC or "Shut down" to turn off your PC.

    Log file :\System32\Logfiles\Srt\SrtTrail.txt "

    I tried to use the most options but none of them worked such as System restore, every time i click on it, it says : System restore could not find the offline boot volume. Please ensure it is currently accessible.


    By the way before one day since this problem happened i created system restore point



    My pc is Lenovo while running it i clicked F2 and it opened for me Onekey Recovery its Lenovo Tool, it has option called initial backup but i dont know if it backup from the system restore point i've created or what exactly.
    Please help i need to solve it ASAP, i have many important university files on my PC and i don't need to lose them

    NOTICE : I tried all the options in the repair screen such as " Reset this PC" , "Startup repair" ... and more, all of them give me message when i click on them please if u want know what message i get, let me know what option and ill write it because too many erorrs

    and i got a dvd contain install of windows 10 ( ISO file ) and able to run it on my pc
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  3. swarfega

    Pro User
    Posts : 3,772
    Windows 10 Pro 64-bit
       New 15 Feb 2016 #2

    You might be better off doing a clean install. You won't need to enter the key as its already been associated with your computer.

    Backup any files you want to keep first.

    I am not certain but it may take the install files from the recovery partition (perhaps someone can confirm this), I know this worked with a recent HP job I did.
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  4. Qatar

    Junior Member
    Posts : 5
    Windows 10
    Thread Starter
       New 15 Feb 2016 #3

    swarfega said: View Post
    You might be better off doing a clean install. You won't need to enter the key as its already been associated with your computer.

    Backup any files you want to keep first.

    I am not certain but it may take the install files from the recovery partition (perhaps someone can confirm this), I know this worked with a recent HP job I did.
    - If i did clean install, i can get my files back ?

    - How i can backup and i have this problem .. i can't access desktop

    Thank you
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  6. swarfega

    Pro User
    Posts : 3,772
    Windows 10 Pro 64-bit
       New 15 Feb 2016 #4

    Do you have any external hard drives. Does the laptop come with a cd drive?
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  7. Qatar

    Junior Member
    Posts : 5
    Windows 10
    Thread Starter
       New 15 Feb 2016 #5

    swarfega said: View Post
    Do you have any external hard drives. Does the laptop come with a cd drive?
    Yes i have like these hard disks :

    Click image for larger version.  Name: Free-Shipping-High-Speed-font-b-SILICON-b-font-font-b-POWER-b-font-font-b.jpg  Views: 35  Size: 128.3 KB  ID: 64343



    Its not a laptop its Desktop computer .. I think yes i have the CD for it, I'll check
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  8. swarfega

    Pro User
    Posts : 3,772
    Windows 10 Pro 64-bit
       New 15 Feb 2016 #6

    Ok so you can backup your user folders to there.

    So c:\users\<your account\Documents
    c:\users\<your account\pictures
    c:\users\<your account\Downloads (if you want to keep those)
    c:\users\<your account\Music (if you have any)
    c:\users\<your account\Videos

    Just use File Explorer to copy and paste them on to your external drive. You could create a new folder called Backup15022016 for example.

    Also check elsewhere on drive c: to see if theres anything else you want to keep. Which browser do you use? Chrome syncs its data so you wouldn't need to worry about that for example.
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  9. swarfega

    Pro User
    Posts : 3,772
    Windows 10 Pro 64-bit
       New 15 Feb 2016 #7

    I have just come across this guide which will help you with clean install specific to a Lenovo device. You can go to their support page and enter your model number in order to install the drivers.
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  • Qatar

    Junior Member
    Posts : 5
    Windows 10
    Thread Starter
       New 15 Feb 2016 #8

    swarfega said: View Post
    Ok so you can backup your user folders to there.

    So c:\users\<your account\Documents
    c:\users\<your account\pictures
    c:\users\<your account\Downloads (if you want to keep those)
    c:\users\<your account\Music (if you have any)
    c:\users\<your account\Videos

    Just use File Explorer to copy and paste them on to your external drive. You could create a new folder called Backup15022016 for example.

    Also check elsewhere on drive c: to see if theres anything else you want to keep. Which browser do you use? Chrome syncs its data so you wouldn't need to worry about that for example.
    So i will be backing up my files via Command prompt ?

    What do u mean by File Explorer ?

    NOTICE : I CAN'T ACCESS DESKTOP

    Thanks a lot dude
    Last edited by Qatar; 16 Feb 2016 at 05:26.
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  • Qatar

    Junior Member
    Posts : 5
    Windows 10
    Thread Starter
       New 16 Feb 2016 #9

    swarfega said: View Post
    I have just come across this guide which will help you with clean install specific to a Lenovo device. You can go to their support page and enter your model number in order to install the drivers.
    Lets say i couldn't backup, if i do clean install , will i lose my data?
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