1.    15 Feb 2016 #1
    Join Date : Feb 2016
    Posts : 5
    Windows 10

    Automatic repair couldnt repair your PC (Repair screen win10)


    Hello

    My pc is :C440 Touch All-in-One (Lenovo)


    Operating system : Windows 10

    I can't run my PC, every time i try to run it shows me blue screen wrote on it

    " Automatic repair couldn't repair your PC

    Press " Advanced options" to try other options to repair your PC or "Shut down" to turn off your PC.

    Log file :\System32\Logfiles\Srt\SrtTrail.txt "

    I tried to use the most options but none of them worked such as System restore, every time i click on it, it says : System restore could not find the offline boot volume. Please ensure it is currently accessible.


    By the way before one day since this problem happened i created system restore point



    My pc is Lenovo while running it i clicked F2 and it opened for me Onekey Recovery its Lenovo Tool, it has option called initial backup but i dont know if it backup from the system restore point i've created or what exactly.
    Please help i need to solve it ASAP, i have many important university files on my PC and i don't need to lose them

    NOTICE : I tried all the options in the repair screen such as " Reset this PC" , "Startup repair" ... and more, all of them give me message when i click on them please if u want know what message i get, let me know what option and ill write it because too many erorrs

    and i got a dvd contain install of windows 10 ( ISO file ) and able to run it on my pc
      My ComputerSystem Spec
  2.    15 Feb 2016 #2

    You might be better off doing a clean install. You won't need to enter the key as its already been associated with your computer.

    Backup any files you want to keep first.

    I am not certain but it may take the install files from the recovery partition (perhaps someone can confirm this), I know this worked with a recent HP job I did.
      My ComputersSystem Spec
  3.    15 Feb 2016 #3
    Join Date : Feb 2016
    Posts : 5
    Windows 10
    Thread Starter

    Quote Originally Posted by swarfega View Post
    You might be better off doing a clean install. You won't need to enter the key as its already been associated with your computer.

    Backup any files you want to keep first.

    I am not certain but it may take the install files from the recovery partition (perhaps someone can confirm this), I know this worked with a recent HP job I did.
    - If i did clean install, i can get my files back ?

    - How i can backup and i have this problem .. i can't access desktop

    Thank you
      My ComputerSystem Spec
  4.    15 Feb 2016 #4

    Do you have any external hard drives. Does the laptop come with a cd drive?
      My ComputersSystem Spec
  5.    15 Feb 2016 #5
    Join Date : Feb 2016
    Posts : 5
    Windows 10
    Thread Starter

    Quote Originally Posted by swarfega View Post
    Do you have any external hard drives. Does the laptop come with a cd drive?
    Yes i have like these hard disks :

    Click image for larger version. 

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ID:	64343



    Its not a laptop its Desktop computer .. I think yes i have the CD for it, I'll check
      My ComputerSystem Spec
  6.    15 Feb 2016 #6

    Ok so you can backup your user folders to there.

    So c:\users\<your account\Documents
    c:\users\<your account\pictures
    c:\users\<your account\Downloads (if you want to keep those)
    c:\users\<your account\Music (if you have any)
    c:\users\<your account\Videos

    Just use File Explorer to copy and paste them on to your external drive. You could create a new folder called Backup15022016 for example.

    Also check elsewhere on drive c: to see if theres anything else you want to keep. Which browser do you use? Chrome syncs its data so you wouldn't need to worry about that for example.
      My ComputersSystem Spec
  7.    15 Feb 2016 #7

    I have just come across this guide which will help you with clean install specific to a Lenovo device. You can go to their support page and enter your model number in order to install the drivers.
      My ComputersSystem Spec
  8.    15 Feb 2016 #8
    Join Date : Feb 2016
    Posts : 5
    Windows 10
    Thread Starter

    Quote Originally Posted by swarfega View Post
    Ok so you can backup your user folders to there.

    So c:\users\<your account\Documents
    c:\users\<your account\pictures
    c:\users\<your account\Downloads (if you want to keep those)
    c:\users\<your account\Music (if you have any)
    c:\users\<your account\Videos

    Just use File Explorer to copy and paste them on to your external drive. You could create a new folder called Backup15022016 for example.

    Also check elsewhere on drive c: to see if theres anything else you want to keep. Which browser do you use? Chrome syncs its data so you wouldn't need to worry about that for example.
    So i will be backing up my files via Command prompt ?

    What do u mean by File Explorer ?

    NOTICE : I CAN'T ACCESS DESKTOP

    Thanks a lot dude
    Last edited by Qatar; 16 Feb 2016 at 05:26.
      My ComputerSystem Spec
  9.    16 Feb 2016 #9
    Join Date : Feb 2016
    Posts : 5
    Windows 10
    Thread Starter

    Quote Originally Posted by swarfega View Post
    I have just come across this guide which will help you with clean install specific to a Lenovo device. You can go to their support page and enter your model number in order to install the drivers.
    Lets say i couldn't backup, if i do clean install , will i lose my data?
      My ComputerSystem Spec

 


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