Page 1 of 2 12 LastLast
  1.    05 Feb 2016 #1
    Join Date : Jun 2015
    Posts : 74
    Win 10 pro

    Disc access very slow


    I have an HP Envy i7 laptop which came with a 1TB hard drive.
    As there was space to add a second drive I added a 500GB drive.
    In addition I added a 320GB drive in the DVD slot (using a dvd/disc converter cartridge).

    I have recently noticed that disc access in Explorer has become really slow (seems to think about it for 10 - 15 secs sometimes) and loading programmes seems to take longer too.

    Could this be as a result of adding the extra discs?
    Is there any way to resolve this and get back to normal without removing the discs?
      My ComputerSystem Spec
  2.    06 Feb 2016 #2
    Join Date : Jan 2015
    UK, Midlands
    Posts : 11,118
    Win 10 Pro (1703)

    Hi, have you checked the SMART parameters of your disks? (E.g. Passmark offers freeware.. plenty of others).

    Run chkdsk on each disk from an elevated command prompt
    (Windows key + X, click Command Prompt (Admin).

    If you want to specifically check the speed of access to each disk, please see:
    Hard Drive Benchmark - How to Run a Hard Drive Speed Test

    Have you checked your task manager for excessive CPU/RAM/Disk use?

    As you don't want to remove the disks, you could try (but it's not 100% equivalent to removing them) sthg like this:
    http://www.windows8core.com/how-to-d...n-windows-8rt/

    (Ok it's Win 8 but should be very similar and you can research further).

    Presumably you are sure your system is clean of viruses.
      My ComputerSystem Spec
  3.    06 Feb 2016 #3
    Join Date : Jun 2015
    Posts : 74
    Win 10 pro
    Thread Starter

    Thanks
    I ran CrystalDiskMark on all three discs and here are the results

    Click image for larger version. 

Name:	alldiscs.jpg 
Views:	1 
Size:	130.3 KB 
ID:	62743

    However the problem I have is not the read/write access - it is the time it takes to initially access a drive or folder in explorer. For example if I click on the 'C' drive, explorer thinks about it for anything between 4 and 10 seconds before displaying the content.

    Also - If I right click a file or directory it can take a few seconds before the right click menu appears.

    Once I have managed to 'right click' a copy 'copy' and I right click a destination disc or directory and eventually am able to 'paste' the copying is fast.

    So the problem is more 'seek and find' rather than 'read/write'.
      My ComputerSystem Spec
  4.    06 Feb 2016 #4
    Join Date : Jul 2015
    SouthWest, FLorida
    Posts : 470
    Win 10 Pro (x64), OSX 10.11

    Pewe:

    Most hard drives came with HP are in the 5400 RPM range. A faster HD will run at 7200 RPM and of course SSD.
    Let's look at what you have first. Can you download and run Speccy from piriform.com and show us what drives and SMART attributes are.

    https://www.piriform.com/speccy/download/standard

    We need more info!
      My ComputerSystem Spec
  5.    06 Feb 2016 #5
    Join Date : Jan 2015
    UK, Midlands
    Posts : 11,118
    Win 10 Pro (1703)

    The figures are encouraging ( did say 'if you want to'), and I understand what you're saying and the other things I mentioned will be more helpful in eliminating basic possibilities... thanks. Basically we're in the dark, so need to get past basics as we're not in front of your laptop.

    We have to start somewhere with relatively easy info.. and usually in my experience, whilst setting out down a diagnostic path with good intent, the steps just get too much and the user just reinstalls (for example).

    So, for example, I could just blindly almost at random suggest a sequence aimed at repairing Windows, without having a clue whether that's the right sort of thing to be thinking of doing.

    But I'm guessing you've got some extraneous background activity using up CPU or disk time, unless you have an incipient drive failure, hence the SMART params.
      My ComputerSystem Spec
  6.    06 Feb 2016 #6
    Join Date : Jun 2015
    Posts : 74
    Win 10 pro
    Thread Starter

    Thanks Guys
    Here is the smart info from speccy for the 3 drives.

    Click image for larger version. 

Name:	smartdrive1.png 
Views:	1 
Size:	27.3 KB 
ID:	62751Click image for larger version. 

Name:	smartdrive2.png 
Views:	1 
Size:	23.6 KB 
ID:	62752Click image for larger version. 

Name:	smartdrive3.png 
Views:	1 
Size:	21.8 KB 
ID:	62753
      My ComputerSystem Spec
  7.    06 Feb 2016 #7
    Join Date : Jan 2015
    UK, Midlands
    Posts : 11,118
    Win 10 Pro (1703)

    Ok, can you please post task manager screenshots? Tks

    Then try a clean boot, and advise if there's any change in your symptoms.
    How to perform a Clean boot in Windows 10 - TechNet Articles - United States (English) - TechNet Wiki
      My ComputerSystem Spec
  8.    06 Feb 2016 #8
    Join Date : Jun 2015
    Posts : 74
    Win 10 pro
    Thread Starter

    Ok - here's the taskmanager screen shots

    Click image for larger version. 

Name:	tm1.png 
Views:	2 
Size:	46.5 KB 
ID:	62762Click image for larger version. 

Name:	tm2.png 
Views:	1 
Size:	56.0 KB 
ID:	62763Click image for larger version. 

Name:	tm3.png 
Views:	1 
Size:	47.1 KB 
ID:	62764Click image for larger version. 

Name:	tm4.png 
Views:	1 
Size:	46.9 KB 
ID:	62765Click image for larger version. 

Name:	tm5.png 
Views:	1 
Size:	46.2 KB 
ID:	62766Click image for larger version. 

Name:	tm6.png 
Views:	1 
Size:	49.7 KB 
ID:	62767Click image for larger version. 

Name:	tm7.png 
Views:	3 
Size:	17.6 KB 
ID:	62768

    One question.

    If I do a clean boot, do I have to reverse the process to re-boot again normally - or will the settings be forgotten on next boot?

    Thanks
      My ComputerSystem Spec
  9.    06 Feb 2016 #9
    Join Date : Oct 2013
    Posts : 1,962
    Windows 7

    Take the disk out of the DVD slot. The culprit could be the BIOS.
      My ComputerSystem Spec
  10.    06 Feb 2016 #10
    Join Date : Jan 2015
    UK, Midlands
    Posts : 11,118
    Win 10 Pro (1703)

    How long after you changed the disk configuration did you notice things slowing down?

    Clean boot: yes, startups and services will be disabled until you reverse the changes.
    You could set a restore point before you clean boot, and use the restore point to reverse the changes if you wish.

    I can't see anything really significant in the task manager- surprised how much RAM Dashlane takes.
    You don't have a problem with system and compressed memory in terms of CPU use, but the RAM used is very large. (I've 8Gb, 32% used, and s&c mem =3.2Mb)

    As whs says, removing the disks might actually reveal more.
      My ComputerSystem Spec

 
Page 1 of 2 12 LastLast


Similar Threads
Thread Forum
Suddenly - slow access to server folders
Haven't seen this anywhere on these forums - yet - but I just have to get to the bottom of this - it's driving me nuts. Or more so, anyway.... About 45 days ago, I upgraded my PC from Windows 7 Ultimate (64-bit) to the Windows 10 'replacement',...
Network and Sharing
Solved WIn 10 10586 64 Pro Slow Share Access over SMB and ReadyNAS 516
I have a share mapped to my ReadyNAS 516 to all of my media over SMB. There are multiple directories in that share from small to large. Every time I access that share from Windows 10 I get the green progress bar and it takes forever to cache and...
Network and Sharing
Slow LAN access to shared folders w7 > w10
Hello. I have an older PC (Phenom 1, crappy nForce chipset) that was running slow under Win7. I have installed Win10 from scratch (x64) and it's running better but when trying to access some shared folders with another Win10 computer, it takes a...
Network and Sharing
Dvd drive wont recognise disc, says please insert a disc into Drive E:
Ever since the transition to windows 10 the dvd drive will not recognize,read or view any disc i put in, it says please insert a disc into drive E:. However my brothers laptop can view,recognize and read the disc. How can i fix this
Drivers and Hardware
Windows 10 disk access seems slow
I have noticed on a clean install of Windows 10 that disk access is sometimes slower than 8.1.1 by quite a bit. I have a 960 gig Crucial SSD that used to be blazing fast. Sometimes when I click on drove C windows does a search to see what is on it....
Performance & Maintenance
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 12:20.
Find Us
Twitter Facebook Google+ Ten Forums iOS App Ten Forums Android App



Windows 10 Forums