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  1.    04 Feb 2016 #1
    Join Date : May 2015
    Posts : 111
    Microsoft Windows 10x64 Pro

    Processes Becoming Suspended


    For some reason starting about a week ago certain processes occasionally become suspended on my laptop. I'm running Windows 10x64 Pro on a Sager laptop with 16 GB of RAM and then i7 processor. The processor becomes suspended varies but IE 11 is one of the ones that become suspended and when it does obviously cause all kinds of problems. I'm attaching a screen capture showing 4 processes that were just suspended when I checked. Any idea how this is happening and how to prevent it?
    Attached Thumbnails Attached Thumbnails Capture.JPG  
      My ComputerSystem Spec
  2.    05 Feb 2016 #2
    Join Date : Nov 2015
    Posts : 2,944
    64bit Win 10 Pro ver 1709 Build 16299.98

    What sort of problems does this cause?

    The ability to suspend programs particular the new style apps is a design feature of W8 and W10 and is to ensure that they do not consume memory and CPU time when they are idle. If you open resource monitor and look at the CPU tab all the suspended apps are shown in blue at the top.

    Click image for larger version. 

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      My ComputersSystem Spec
  3.    05 Feb 2016 #3
    Join Date : May 2015
    Posts : 111
    Microsoft Windows 10x64 Pro
    Thread Starter

    The only process that I know cause the problem to become suspended is IE 11. When it becomes suspended I cannot minimize it nor opened another window on top of it. It happens sometimes while I'm using it.

    It actually happened while I was writing this reply. I took a quick screenshot of the resource monitor which is attached. You can see that none of my research are becoming limited at all when this occurs.

    I also can't use the resume command to un-suspend the process. I have to completely kill the process and restart IE when this happens.


    Click image for larger version. 

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    Last edited by MSRadell; 05 Feb 2016 at 17:15.
      My ComputerSystem Spec
  4.    22 May 2016 #4
    Join Date : May 2015
    Posts : 111
    Microsoft Windows 10x64 Pro
    Thread Starter

    Does anybody have any ideas about this? It's still happening despite a completely installation of Windows 10.
      My ComputerSystem Spec
  5.    27 May 2016 #5
    Join Date : Aug 2015
    Posts : 28
    Windows 10

    Quote Originally Posted by MSRadell View Post
    Does anybody have any ideas about this? It's still happening despite a completely installation of Windows 10.
    Do you have any media software installed like foobar or jrivermedia? The reason I ask, the shell integration is the problem with software like these causing any thing suspended to become locked. The only solution is to restart shellexperience host, searchui and anything that runs in the app container.
      My ComputerSystem Spec
  6.    27 May 2016 #6
    Join Date : May 2015
    Posts : 111
    Microsoft Windows 10x64 Pro
    Thread Starter

    Quote Originally Posted by Chris635 View Post
    Do you have any media software installed like foobar or jrivermedia? The reason I ask, the shell integration is the problem with software like these causing any thing suspended to become locked. The only solution is to restart shellexperience host, searchui and anything that runs in the app container.
    No I don't have either of those software's or any other abnormal software installed.
      My ComputerSystem Spec
  7.    04 Jun 2016 #7
    Join Date : May 2015
    Posts : 111
    Microsoft Windows 10x64 Pro
    Thread Starter

    Bump,
      My ComputerSystem Spec
  8.    06 Jun 2016 #8
    Join Date : Nov 2015
    Posts : 2,944
    64bit Win 10 Pro ver 1709 Build 16299.98

    Hello MSRandell,

    Sorry it has taken a while to get back to you. I have run some tests with IE open and I do not get either of the 2 iexplore.exe processes suspending even after leaving my system idle for a while. If I close the IE window the iexplore.exe processes become terminated.

    I believe as you have one suspended and it shows as having no threads you must have an app or process on your system which requires iexplorer.exe and it has failed in some way. It will be necessary to do some diagnostic investigation to track down the culprit. To do this you will need to use the Start-up tab in Task Manager to stop various programs starting until you find the one that causes it. If you like you can show a screenview of your Start-up tab and we can make some suggestions. You could also try the clean boot process as explained in the tutorial below:

    https://www.tenforums.com/tutorials/4...conflicts.html
      My ComputersSystem Spec
  9.    06 Jun 2016 #9
    Join Date : May 2015
    Posts : 111
    Microsoft Windows 10x64 Pro
    Thread Starter

    Here's a screenshot of the startup page from task manager. I've basically eliminated all startup items except those that are essential. Because of my disability I need to use Dragon NaturallySpeaking or I can control the computer.

    I've tried doing a Clean Boot multiple times and that has had no effect on the problem. Your help is certainly appreciated.
    Attached Thumbnails Attached Thumbnails task manager.JPG  
      My ComputerSystem Spec
  10.    06 Jun 2016 #10
    Join Date : Nov 2015
    Posts : 2,944
    64bit Win 10 Pro ver 1709 Build 16299.98

    Quote Originally Posted by MSRadell View Post
    Here's a screenshot of the startup page from task manager. I've basically eliminated all startup items except those that are essential. Because of my disability I need to use Dragon NaturallySpeaking or I can control the computer.

    I've tried doing a Clean Boot multiple times and that has had no effect on the problem. Your help is certainly appreciated.
    Are you saying you still have the problem after doing a clean boot where you disable all the services and startup programs as shown in the tutorial? If that is the case it means that none of the services that you hid in step 3 or programs stopped in steps 4 & 5 are responsible for the problem. However, your first sentence says that you did not disable all the startup items so I am confused.
      My ComputersSystem Spec

 
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