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#1
Computer Suddenly Stopped Booting up...
Hi there,
Recently, my computer has been very strange... I have been having unwitnessed BSODs (showing up in the reliability monitor), lots of hardware errors in the reliability monitor and multiple programs stopping working. The troubleshooting steps I took to try to solve these issues were: updating all drivers, testing ram with memtest86+ (8 passes OK), testing the hard drive with Sea Tools (all ok) and refreshing windows 10.
A couple of days ago, I experienced my start menu, Cortana all ‘apps’ etc. not working. So, I logged off, only to find a black screen with a curser! The only way to turn off was to do a hard shut down. After turning back on again, I got the usual windows start up screen and normal ‘AVG watchdog starting up’ text (see attachment). However, my computer freezes at this stage. AVG stops at ‘…finished’ and the computer freezes!
After trying to boot into safe mode, I simply get the black screen and curser again.
Luckily, I have all files backed up and other computers to use, but I am really concerned about the root cause of my problems as I have had similar errors in previous installs of windows.
Would these problems be caused by hardware? I am happy to clean install if necessary… but I would like to find out the causes of my problems first.
Thank you very much for your help. :)