How to Completely Remove Dell Utilities?


  1. Posts : 7,137
    Windows 10 Pro 64 bit
       #1

    How to Completely Remove Dell Utilities?


    I've clean installed W10 on my Dell laptop and then installed my programs including the Dell utilities Dell Support Assist, Dell Quickset & Dell Digital Delivery.

    I eventually decided these no longer offer me anything useful and have uninstalled them. However, Autoruns is currently showing the following are loaded:

    Services:
    Dell DataVault
    DellDataVaultWiz

    Drivers:
    DDDriver
    DellProf

    Installed Directory:
    C:\Program Files\Dell\DellDataVault

    I'm no fan of software which doesn't clean up properly after uninstalling it. I've disabled the above services and all is fine but I'm wary of disabling the drivers since I decided to keep the Dell Touchpad driver.

    Can I disable these drivers and better still, is there a way of completely removing the Dell services and drivers which their uninstaller has failed to remove?
      My Computers


  2. Posts : 3,865
    Windows 3.1 to Windows 10
       #2

    Steve,
    Create a Folder > C:\Drivers
    and then run this command

    Dism /online /Export-Driver /Destination:C:\Drivers

    that will export the Dell Drivers into the Drivers Folder....

    Now you can delete the drivers, as you now have a backup version...

    Dell Quickset, utilites and Digitial delivery - should have nothing to do with the > Synaptics Touchpad Driver
      My Computer


  3. Posts : 150
    Windows 10 Pro
       #3

    Kyhi said:
    Steve,
    Create a Folder > C:\Drivers
    and then run this command

    Dism /online /Export-Driver /Destination:C:\Drivers

    that will export the Dell Drivers into the Drivers Folder....

    Now you can delete the drivers, as you now have a backup version...

    Dell Quickset, utilites and Digitial delivery - should have nothing to do with the > Synaptics Touchpad Driver

    Thanks Kyhi
    That was easy and I've been looking to do that for some time...Gotta love the 10 forums!! TY
      My Computer


  4. Posts : 5,478
    2004
       #4

    I've found (not that I'd recommend it) that if you try to delete drivers that are in use it fails. So you can (after exporting your drivers as @Kyhi said above) see what you have with DriverStore Explorer - Home

    Delete all of them (it will fail on the ones you are using).

    I do this as I run Windows on a MacBook and to be honest the only driver I need is for the trackpad. All the rest I get from MS or Intel.

    I don't want drivers installed for some odd USB keyboard I'm never going to buy or graphics card that don't exist in my system.

    To re-iterate though, don't do it (unless you want to).
      My Computer


  5. Posts : 429
    Windows 10 Pro 64 bit
       #5

    Kyhi said:
    Steve,
    Create a Folder > C:\Drivers
    and then run this command

    Dism /online /Export-Driver /Destination:C:\Drivers

    that will export the Dell Drivers into the Drivers Folder....

    Now you can delete the drivers, as you now have a backup version...

    Dell Quickset, utilites and Digitial delivery - should have nothing to do with the > Synaptics Touchpad Driver
    Thanks Good find'
      My Computers


  6. Posts : 7,137
    Windows 10 Pro 64 bit
    Thread Starter
       #6

    I disabled the drivers and services below in Autoruns and all is fine. I also deleted the residual Datavault folder. There are still c. 30+ references to Dell utility software left in the registry but I'm not inclined to fiddle any further. This indicates poor software design on Dell's part if the uninstaller does not remove all traces of Dell's software.

    Services:
    Dell DataVault
    DellDataVaultWiz


    Drivers:
    DDDriver
    DellProf


    Installed Directory:
    C:\Program Files\Dell\DellDataVault
      My Computers


 

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