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  1.    18 Jan 2016 #1
    Join Date : Jan 2016
    Earth
    Posts : 8
    Windows 10

    Memory Problem


    Hello,

    I'm having an issue with memory. I've attached screen shots of both my memory usage & process tab. My system is using up 98% memory in idle. It does say "Non-paged pool @ 14.5gb". I'm not too sure what that means, but I do however think there is an issue with that.

    -Edit. I've also noticed when my memory is going crazy windows does not shut down when I click shut down, it simply just re-starts very quickly and never shuts down. I have to hard crash it by holding the power button, when I then re-start it manually the memory problem seems fixed. I don't know what triggers it to come back nor if it truly is tied into the 'not shutting down' issue.


    Any idea on how to fix this? It seems to be making my whole system run slow. Thanks ahead of time,
    -Steve

    Specs:
    Windows 10
    Intel® Core™ i7-6820HK 2.7 - 3.6GHz w/ Turbo Boost
    16GB DDR4 2133MHz
    nVidia GTX 970m
    16.0 gb ram
    Attached Thumbnails Attached Thumbnails image8.jpg   image9.jpg  
      My ComputerSystem Spec
  2.    18 Jan 2016 #2
    Join Date : Oct 2014
    Posts : 744
    Windows 7

    The problem is the Non-paged pool. Typically this would be caused by a driver problem. Highly unlikely it would be a process.
      My ComputerSystem Spec
  3.    18 Jan 2016 #3
    Join Date : Nov 2015
    Posts : 2,790
    64bit Win 10 Pro ver 1703 Build 15063.674

    I notice you have a Killer network Manager in your list. There have been problems with the Windows Network Data Usage Monitoring Driver service which in combination with a Killer network driver starts to fill up the Non-Paged Pool memory. This was in W8.1 and the suggested fix is altering the registry key value of the “Start” entry to 4 in HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\Ndu\ to disable the Windows Network Data Usage Monitor Driver from starting.

    See https://bluebluewave.wordpress.com/2...ge-monitoring/

    Worth a try in your system I would think.
      My ComputersSystem Spec
  4.    18 Jan 2016 #4
    Join Date : Jul 2015
    Posts : 858
    Windows 10 Home x64

    Try looking for an updated Killer Network driver too.
      My ComputerSystem Spec
  5.    18 Jan 2016 #5
    Join Date : Nov 2015
    Posts : 2,790
    64bit Win 10 Pro ver 1703 Build 15063.674

    Quote Originally Posted by eLPuSHeR View Post
    Try looking for an updated Killer Network driver too.
    Good point! Definitely look for an updated driver before trying the fix I suggested.
      My ComputersSystem Spec
  6.    18 Jan 2016 #6
    Join Date : Jan 2016
    Earth
    Posts : 8
    Windows 10
    Thread Starter

    Thanks everyone for the quick responses. I've updated the killer networking drivers and reset my whole machine. Memory at the moment is not giving me troubles. However the problem does come and go.

    If the problem arises again, I'll try philc43's suggestion with altering the registry key and see if that clears it up. If needed I'll return for further help, it's holding up at the moment. Appreciate the assistance and pointing out the issue with Killer Networking.

    Thanks again,
      My ComputerSystem Spec
  7.    19 Jan 2016 #7
    Join Date : Jan 2016
    Earth
    Posts : 8
    Windows 10
    Thread Starter

    Hello,
    After updating my KillerNetworking Driver and spending approximately 2.5 hours using the laptop. I noticed the issue came back and the non-paged pool memory was building back up. - I double checked the Drivers and noticed the Ethernet driver was disabled due to the update on the driver - It said installation was unsuccessful and device was not working properly. (it was using my WiFi even tho connected via Ethernet).

    I rolled back my driver and continued with philc43's solution by changing the registry key value. The issue still continues with 4.6gb of non-paged pool memory.

    Anything else I can attempt to fix this problem?
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      My ComputerSystem Spec
  8.    20 Jan 2016 #8
    Join Date : Jan 2016
    Earth
    Posts : 8
    Windows 10
    Thread Starter

    Anything else I should try? Even after a reboot my system starts up with about 4.7gb of high non-paged pool memory.
      My ComputerSystem Spec
  9.    21 Jan 2016 #9
    Join Date : Jan 2016
    Earth
    Posts : 8
    Windows 10
    Thread Starter

    Help me TenForums.com, you're my only hope.
    Click image for larger version. 

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      My ComputerSystem Spec
  10.    21 Jan 2016 #10
    Join Date : Oct 2013
    NW Florida
    Posts : 9,222
    Windows 10 Enterprise and Pro/Windows 7 Enterprise/Linux Mint

    Try Uninstalling the Killer network drivers and software, then reinstalling the drivers only. Do not install the software program that goes along with it. That causes a lot of people a lot of problems. It is the software and not the drivers so much. Also, if you see that you are on wi fi, disconnect from the wi fi and force it to use the Ethernet. That is not uncommon. I assume you checked the check box to connect automatically.
      My ComputersSystem Spec

 
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