Windows 10: Memory Problem Solved

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  1. topgundcp's Avatar
    Posts : 2,438
    Ubuntu14.04x64 MintMate17x64 Win10Prox64
       21 Jan 2016 #11

    In addition.
    Since I also have the Killer Network. Uninstalling The Killer Network Driver Suite, you also uninstall/delete the network driver so before uninstall the Suite, you'll need to go the the link below and download the latest driver only version
    Killer Networking - Driver Downloads
    Unzip the file and navigate to your network model, right click on the .inf file->Install
      My ComputerSystem Spec

  2.    21 Jan 2016 #12

    Sounds like a virus to me. Or some driver issues of some sort. NEVER seen something like this before either... The non-paged IS really bad. You are at 98% usage because almost all of your RAM is "non-paged" and so it can't be used by the system. So, the remaining 2 GB RAM is barely enough for basic parts of Windows to even run. The PC doesn't shut down because there isn't enough RAM available to execute that command. I looked at my non-paged pool and it's only 290 MB, so that's why your RAM is f-ed up. But, I'm not sure how you can fix this for sure, but you could try increasing the Virtual Memory Paging Cache to boost your RAM size.
      My ComputerSystem Spec

  3.    22 Jan 2016 #13

    The size of the Nonpaged Pool depends on many factors but will typically be less then the Paged Pool. The big problem with a large Nonpaged pool is that it is, as the name implies, non pageable. Almost all other memory can be paged out at the discretion of the memory manager but the Nonpaged pool must remain in RAM at all times no matter what the memory pressure may be.

    There is no way to compensate for this. The problem must be solved at it's source.

    Adding more memory would only buy some time but wouldn't solve anything.
      My ComputerSystem Spec

  4.    22 Jan 2016 #14

    Thanks for the new responses everyone. Here is an update, I did the following;

    - Uninstalled the Killer Network Drivers
    - Uninstalled Killer Network Suite

    After I uninstalled the Killer Network Suite my system had asked me to reboot. So I did, when it started up the drivers were back. I never had to install the 'driver only' version which I did download.

    At first, I thought it was strange but I did check my memory usage and I'm down to 201mb of Non-Paged Pool & about 2gb In use while in idle. Yet now I have 2.9gb of Cached memory? I did create a restore point before uninstalling any driver, would this have impacted that in anyway?

    I'll monitor the Non-Paged for another day or so and post an update.

    Click image for larger version. 

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    Thanks again.
      My ComputerSystem Spec

  5. philc43's Avatar
    Posts : 3,590
    64bit Win 10 Pro ver 1809 Build 17763.1 and W10 Insider Build 18252
       22 Jan 2016 #15

    Hello Steve,

    It looks like you are in great shape now with your memory, the cached figure looks normal and nothing to be worried about. Can you identify which driver was installed, I would expect it was Microsoft choosing from its own database.

    Hope it continues to work well.
      My ComputersSystem Spec

  6.    22 Jan 2016 #16

    I would try the driver only edition to start with so you may be able to see whats going on.

    On a side note I bought myself a cheap dedicated nic card to help offload some of the resources.

    Also with 16Gb of ram I have disabled the pagefile, its simply not needed with that amount of physical ram.
      My ComputersSystem Spec

  7.    22 Jan 2016 #17

    At first, I thought it was strange but I did check my memory usage and I'm down to 201mb of Non-Paged Pool & about 2gb In use while in idle. Yet now I have 2.9gb of Cached memory?
    Only 2.9 GB of cached memory on a system with 16 GB RAM? I would like to see it much higher than that. But with a light load the system will not be able to make full use of that much memory.

    A high value for cached memory is a good thing. It was low before because it was being crowded out by the Nonpaged Pool. This memory is available for use by any process and is not in any way reserved.
      My ComputerSystem Spec

  8.    22 Jan 2016 #18

    Quick update;

    The system was in use for 7 hours today. I went from having it idle, to high performance gaming (StarCraft 2, FarCry3, Arma3, BF4) all played on max settings, I then had larger programs running and set up on different displays for most of the day (I currently have four displays). The system didn't slow down for anything and worked fine. I monitored the memory usage extremely close and never did it give me trouble.

    I believe the issue is resolved for now, I'll mark it as solved and seek further help if it comes back. Uninstalling the driver, uninstalling the killer suite and then restarting to allow Microsoft to install their drivers fixed the problem for now.

    For those who wanted to know which drivers my system automatically downloaded and installed below is the information for both devices;

    **Killer e2400 Gigabit Ethernet Controller
    Driver Provider: Rivet Networks
    Driver Date: 9.22.2015
    Driver Version

    **Killer Wireless-n/a/ac 1535 Wireless Network Adapter
    Driver Provider: Qualcomm Atheros Communications Inc
    Driver Date: 9.18.2015
    Driver Version

    Thanks everyone.
      My ComputerSystem Spec

  9.    26 Aug 2017 #19

    I had the exact same issue, for now I have disabled the NDU but I'll try to play around with drivers and see if I can get it to work.
    Thanks for the post
      My ComputerSystem Spec

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