1.    10 Jan 2016 #1
    Join Date : Jul 2015
    Posts : 23
    Windows 10 Pro

    Stuck in Selective Startup


    (Moved from EightForums, where I posted in error.)

    I was instructed to use Selective Startup to get Quicken installed (didn't work), and now I can't get out!

    This is a laptop that has been stuck with the Microsoft account login (cannot fix it as other options are grayed out).
    I cannot login with my Microsoft login (says password is wrong), but I can get in using just the Admin. acct., with same password.

    Using Admin. acct., I cannot get out of Selective Startup, most items are grayed out, or if I can select options (Enable from Disabled), then I get an error that things cannot be changed.

    My F keys are not working either, no way to access msconfig (how I got here), Run/Search doesn't let me type.

    Please help!
    Thanks.
      My ComputersSystem Spec
  2.    10 Jan 2016 #2
    Join Date : Jun 2015
    Posts : 12,968
    Windows 10 Pro

    Hi spddeman,

    Welcome to the 10forums.

    Have you tried to reset your password online using another device?
      My ComputersSystem Spec
  3.    10 Jan 2016 #3
    Join Date : Jul 2015
    Posts : 23
    Windows 10 Pro
    Thread Starter

    I found the fix by using Win key + R to get back to msconfig in a tutorial: Start Windows 10 in Safe Mode using System Configuration (msconfig), Option 2.
      My ComputersSystem Spec
  4.    10 Jan 2016 #4
    Join Date : Jul 2015
    Posts : 23
    Windows 10 Pro
    Thread Starter

    I was actually there to reset, but stopped. Strange I had to use my email password to get back in, my PIN was not accepted. PIN was accepted for Admin. only acct. Know this is a bit OT, but had me puzzled!

    Quote Originally Posted by axe0 View Post
    Hi spddeman,

    Welcome to the 10forums.

    Have you tried to reset your password online using another device?
      My ComputersSystem Spec

 


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