1. Joined : Jul 2015
    Posts : 7
    Windows 10 Pro
       10 Jan 2016 #1

    Stuck in Selective Startup


    (Moved from EightForums, where I posted in error.)

    I was instructed to use Selective Startup to get Quicken installed (didn't work), and now I can't get out!

    This is a laptop that has been stuck with the Microsoft account login (cannot fix it as other options are grayed out).
    I cannot login with my Microsoft login (says password is wrong), but I can get in using just the Admin. acct., with same password.

    Using Admin. acct., I cannot get out of Selective Startup, most items are grayed out, or if I can select options (Enable from Disabled), then I get an error that things cannot be changed.

    My F keys are not working either, no way to access msconfig (how I got here), Run/Search doesn't let me type.

    Please help!
    Thanks.
      My System SpecsSystem Spec


  2. Joined : Jun 2015
    Posts : 10,897
    Windows 10 Pro / Windows 10 TP / Windows 8.1 Pro / Windows 7 Pro
       10 Jan 2016 #2

    Hi spddeman,

    Welcome to the 10forums.

    Have you tried to reset your password online using another device?
      My System SpecsSystem Spec


  3. Joined : Jul 2015
    Posts : 7
    Windows 10 Pro
       10 Jan 2016 #3

    I found the fix by using Win key + R to get back to msconfig in a tutorial: Start Windows 10 in Safe Mode using System Configuration (msconfig), Option 2.
      My System SpecsSystem Spec


  4. Joined : Jul 2015
    Posts : 7
    Windows 10 Pro
       10 Jan 2016 #4

    I was actually there to reset, but stopped. Strange I had to use my email password to get back in, my PIN was not accepted. PIN was accepted for Admin. only acct. Know this is a bit OT, but had me puzzled!

    axe0 said: View Post
    Hi spddeman,

    Welcome to the 10forums.

    Have you tried to reset your password online using another device?
      My System SpecsSystem Spec


 


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