Unable to repair Windows10 using SFC/DISM or in-place upgrade

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  1. Posts : 1
    windows 10pro x64
       #71

    Many thanks for this simple, concise solution - my PC is reporting corrupt files found and and successfully repaired in response to sfc /scannow - absolutely brilliant!
      My Computer


  2. Posts : 5
    Windows 10 x64 Pro
       #72

    So I can't get this to work at all. Not sure why. I downloaded the right ISO, ran the command, and I'm still getting the error code. I switched the locations. It's still giving me the error. Am I missing something?

    Edit

    Figured it out I think... Not sure if it was my Daemon Tool Lite causing the issue or not, but as soon as I copied the "install.wim" file to my desktop and changed the source to my desktop it worked fine. So.... third party ISO software perhaps?
    Last edited by vahdyx; 09 Jul 2016 at 22:16.
      My Computer


  3. Posts : 14
    Windows 10
       #73

    davidhk said:

    Your dism .......> restorehealth said " source files could not be found" because your ISO was downloaded from Media Creation Tool which gave you the Install.esd.
    You need the Install.wim which can be obtained by downloading the ISO from Tech Bench.
    http://www.microsoft.com/en-us/softw...load/techbench

    Once you have the iso downloaded, right click at the ISO > click Mount >
    Then open the elevated command prompt and copy and paste this................

    Dism /Online /Cleanup-Image /RestoreHealth /Source:wim:H:\sources\install.wim:1 /limitaccess

    Note : H is the drive where the iso is mounted. Change it if your driver letter is different.

    When it is completed, you should get the report that the operation is successful.
    Now run the sfc /scannow again. It should be ok this time.
    David,

    I really appreciate the concise and accurate procedures contained in your posts. These enabled me to replace corrupt files running DISM and get a 100% OK result after running SFC.

    You're a pretty patient guy as well :)
    Thanks again,
    Andy
      My Computer


  4. Posts : 1
    Windows 10
       #74

    Posting this here in hopes that someone can point me in the right direction before I pull the pin on this machine and reinstall.
    Getting errors on these two updates. They will download, try to install then fail and roll back:
    Cumulative Update for Windows 10 Version 1511 for x64-based Systems (KB3172985)
    Security Update for Adobe Flash Player for Windows 10 Version 1511 for x64-based Systems (KB3174060)
    Some update files are missing or have problems. We'll try to download the update again later.
    Error code: (0x80073712)
    sfc /scannow returns this -> Windows Resource Protection could not perform the requested operation.
    Mounting the techbench iso Win10_1511_2_English_x64.iso to e: and running "Dism /Online /Cleanup-Image /RestoreHealth /Source:wim:e:\sources\install.wim:1 /limitaccess"returns this-> Error: 0x800f081f The source files could not be found.
    Besides those two updates not installing the machine is running fine and not noticing any other issues.
    I did have a user profile fail on me a few months ago due to ssd data corruption so I had to create a new one and delete the original.
    I've updated the firmware on my Samsung 840 EVO and Samsung Magician reports the drive as healthy.
    I can post my dism.log somewhere (just let me know where is best) if someone is willing to look at it.
    Thanks in advance!
    Last edited by Kevin12345; 21 Jul 2016 at 08:00.
      My Computer


  5. Posts : 3
    Windows 10
       #75

    davidhk said:
    dippas,

    You need the Install.wim which can be obtained by downloading the ISO from Tech Bench.
    http://www.microsoft.com/en-us/softw...load/techbench

    [/SIZE][/FONT]
    Great idea ... except that the link no longer works. Microsoft tells me "We are sorry, the requested page cannot be found". Yeah, I am sure they are truly sorry. Anyways, the solution that gets advertised here no longer works. Any smart ideas out there, perhaps?

    Incidentally: I find this whole matter amazing. I mean, you are supposed to go into the cmd-window, run as admin, type in a bunch of commands that are cryptic, to be told that "Windows Resource Protection found corrupt files but was unable to fix some of them" (for sfc /scannow ) or "The source files could not be found. Use the "Source" option to specify the location of the files that are required ..." (for dism.exe /Online /Cleanup-Image /RestoreHealth ).. Why do normal users like me even have to go there in the first place?! And then why are normal users like me left standing puzzled in the forest, trying to search the www for answers? Then getting to this forum, with multiple links pointing to it, which offers no correct solution either? Why isn't there some simple app from Microsoft, that ordinary citizens like me can download, that does all the fixing for you that needs to be done? Truly, I am stuck here. I have this problem on two machines (after upgrading to Windows 10), I see many others have the problem too, so this isn't an arcane issue for the supergeeks out there. Ah, cue the Apple-aficionados ... no, I want to use Windows 10, and this should be simple, not a headache.
      My Computer


  6. Posts : 123,384
    Windows 11 Pro (x64) 21H2 Build 22000.675
       #76

    ThisDoesNotWork said:
    Great idea ... except that the link no longer works. Microsoft tells me "We are sorry, the requested page cannot be found". Yeah, I am sure they are truly sorry. Anyways, the solution that gets advertised here no longer works. Any smart ideas out there, perhaps?

    Incidentally: I find this whole matter amazing. I mean, you are supposed to go into the cmd-window, run as admin, type in a bunch of commands that are cryptic, to be told that "Windows Resource Protection found corrupt files but was unable to fix some of them" (for sfc /scannow ) or "The source files could not be found. Use the "Source" option to specify the location of the files that are required ..." (for dism.exe /Online /Cleanup-Image /RestoreHealth ).. Why do normal users like me even have to go there in the first place?! And then why are normal users like me left standing puzzled in the forest, trying to search the www for answers? Then getting to this forum, with multiple links pointing to it, which offers no correct solution either? Why isn't there some simple app from Microsoft, that ordinary citizens like me can download, that does all the fixing for you that needs to be done? Truly, I am stuck here. I have this problem on two machines (after upgrading to Windows 10), I see many others have the problem too, so this isn't an arcane issue for the supergeeks out there. Ah, cue the Apple-aficionados ... no, I want to use Windows 10, and this should be simple, not a headache.
    Tech Bench no longer works. There is a new link. That post you showed is old.
    If your version of Windows 10 is VERSION 1607 then the new link will have the correct install.wim file.
    If your version is the older version of 1511, then this ISO will not help you, unless you use it to upgrade to version 1607.
    Below is the link, use option 1. To find out which version you have, open a command prompt ADMIN and type: Winver
    Windows 10 ISO Download - Windows 10 Forums


      My Computers


  7. Posts : 3
    Windows 10
       #77

    OldMike65 said:
    Tech Bench no longer works. There is a new link. That post you showed is old.
    If your version of Windows 10 is VERSION 1607 then the new link will have the correct install.wim file.
    If your version is the older version of 1511, then this ISO will not help you, unless you use it to upgrade to version 1607.
    Below is the link, use option 1. To find out which version you have, open a command prompt ADMIN and type: Winver
    Windows 10 ISO Download - Windows 10 Forums


    Oh boy. That points to a website that all kind of stuff about using a Media Creation Tool, installing Windows 10 and what not. This seems to be a never-ending rabbit hole! Isn't that website simply saying: go to

    Windows 10 ISO

    and there, download the Windows 10 version for your machine. You can then use that as "source" for DSIM.exe . So ... once I downloaded the .iso file, can I just use that as source, is that it?
      My Computer


  8. Posts : 3
    Windows 10
       #78

    OldMike65 said:
    Tech Bench no longer works. There is a new link. That post you showed is old.
    If your version of Windows 10 is VERSION 1607 then the new link will have the correct install.wim file.
    If your version is the older version of 1511, then this ISO will not help you, unless you use it to upgrade to version 1607.
    Below is the link, use option 1. To find out which version you have, open a command prompt ADMIN and type: Winver
    Windows 10 ISO Download - Windows 10 Forums


    ... and actually, I just found out per "winver", that my version is the version 1511 . Now what?
      My Computer


  9. Posts : 123,384
    Windows 11 Pro (x64) 21H2 Build 22000.675
       #79

    ThisDoesNotWork said:
    ... and actually, I just found out per "winver", that my version is the version 1511 . Now what?
    When you went to that link I gave you, I told you to use option 1 <----- Not any other option. Since you have not upgraded your Windows 10 to the Anniversary Update (1607) then you download the ISO from using the OPTION ONE and mount that iso on your C: Drive, then run setup.exe. That will upgrade you to the latest version of Windows 10.
    Before doing this it would be a real good idea to make a complete image backup of your existing Windows, that you have now.
    Using a program like Macrium Reflect. Which is a free program.
      My Computers


  10. Posts : 344
    Win 10 PRO 64 Bit
       #80

    He guys new here so bear with me.
    I have the same issue you were discussing so I tried the posted info.
    Took me a few minutes to find out what an elevated command was, and how to mount a file, but I think I am there now.

    I did down load an ISO that has the install.wim
    I located the downloaded ISO file, right clicked, and mounted the ISO file.
    In my case it indicates a new drive H:
    I opened task manager\ file \ run new task, and pasted in the
    Dism /Online /Cleanup-Image /RestoreHealth /Source:wim:H:\sources\install.wim:1 /limitaccess
    checked off Create this task with admin privileges, and clicked OK

    The moment I click ok the Admin Command Prompt window opens, then quickly closes just as fast.
    I see the DISM tool info version 10.0.14393, and a couple of line below image version number 10.0.14393, then the screen closes.
    It took running the new task quite a few times to finally see what was flasing on the screen before it closed.
    There is no error message.

    I have the Win 10 PRO with the Anniversary update installed.

    Am I missing something ?

    Thanks for any help

    P.S. This is my last resort before I install a fresh copy of Windows 10 to get rid of corrupt files.
    Last edited by smalltown; 15 Sep 2016 at 08:12.
      My Computer


 

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