1. Joined : Mar 2015
    Posts : 98
    Vista, Win 7, Win 8.1, Win 10 TP
       25 Dec 2015 #1

    No option to refresh


    Hi there. I want to refresh one of my PCs. Online info shows that particular option. Mine does not. Only 'Reset', or restore to an earlier build, or Advanced Startup. However, when I click on 'Reset' I have the option of keeping my personal files or removing everything. Is that option specific to Windows 10 instead of calling it 'Refresh'? Also, it's telling me that since I upgraded from another version, I couldn't go back to it. Is it because it would delete my windows.old folder? Thanks in advance for answering those questions.
      My System SpecsSystem Spec


  2. Joined : Oct 2013
    Posts : 17,390
    64-bit Windows 10 Pro build 15007
       25 Dec 2015 #2

    Hello gallicbear,

    The tutorial below can help show you how to "refresh" Windows 10. Both "reset" and "refresh" is done through the "reset" option. The difference is that when you select "Keep my files" at step 4 below, it will do a "refresh".

    Refresh Windows 10
      My System SpecsSystem Spec


  3. Joined : Mar 2015
    Posts : 98
    Vista, Win 7, Win 8.1, Win 10 TP
       25 Dec 2015 #3

    Thank you, Shawn. That answers my question.
      My System SpecsSystem Spec


  4. Joined : Oct 2013
    Posts : 17,390
    64-bit Windows 10 Pro build 15007
       26 Dec 2015 #4

    You're most welcome.
      My System SpecsSystem Spec


 


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