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  1.    06 Dec 2015 #11
    Join Date : Oct 2013
    Texas
    Posts : 11,008
    Windows 10 Pro X64

    That is a lot of stuff, I would recommend(My Opinion, your choice) to back up any files you need. Make sure you have the key for your MS office. Then I would do a clean install.

    If you don't want to clean install, the only Dell software to keep would be the quickset. Try removing the Dell stuff, minus quickset, and see if it improves for you.

    If you don't use any Apple products, get rid of it too.
      My ComputerSystem Spec
  2.    06 Dec 2015 #12
    Join Date : Dec 2015
    Posts : 12
    windows 10
    Thread Starter

    Quote Originally Posted by Dude View Post
    Not at all, let us know. A couple more questions

    You did an upgrade install, is that correct?

    Do you know what BIOS version you are running, some Dell Laptops have a BIOS update for Windows 10.
    my bios version is A14 and my motherboard is ON4J7H
      My ComputerSystem Spec
  3.    06 Dec 2015 #13
    Join Date : Dec 2015
    Posts : 12
    windows 10
    Thread Starter

    I received the email from Microsoft that my version of Windows 10 was ready to download....so I clicked and the rest is history
      My ComputerSystem Spec
  4.    06 Dec 2015 #14
    Join Date : Dec 2015
    Posts : 12
    windows 10
    Thread Starter

    Quote Originally Posted by seasickseagull View Post
    I received the email from Microsoft that my version of Windows 10 was ready to download....so I clicked and the rest is history
    I just clicked on Dell update to see if any updates were available
      My ComputerSystem Spec
  5.    06 Dec 2015 #15
    Join Date : Oct 2013
    Texas
    Posts : 11,008
    Windows 10 Pro X64

    What ver of 10 are you running. Right click the start button, select run. Type winver, hit enter and it will show you
      My ComputerSystem Spec
  6.    06 Dec 2015 #16
    Join Date : Dec 2015
    Posts : 12
    windows 10
    Thread Starter

    Version 10.0 Build 10240
      My ComputerSystem Spec
  7.    06 Dec 2015 #17
    Join Date : Oct 2013
    Texas
    Posts : 11,008
    Windows 10 Pro X64

    Okay, I would run the update and see how it works for you.
      My ComputerSystem Spec
  8.    06 Dec 2015 #18
    Join Date : Dec 2015
    Posts : 12
    windows 10
    Thread Starter

    Quote Originally Posted by Dude View Post
    Okay, I would run the update and see how it works for you.
    do you mean the Dell update?
      My ComputerSystem Spec
  9.    06 Dec 2015 #19
    Join Date : Nov 2015
    West Bend, Wisconsin
    Posts : 710
    Windows 10 home 64bit 1511 (OSbuild 10586.63)

    If you are update to date you should be at OS Build 10586.17 but I understand that not all windows updates come through for all computers correctly.
      My ComputerSystem Spec
  10.    06 Dec 2015 #20
    Join Date : Dec 2015
    Posts : 12
    windows 10
    Thread Starter

    so how can I make sure I get Build 10586.17 can I go to the Microsoft web site and request it?
      My ComputerSystem Spec

 
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