Windows 10: Hard lock, loud noise crash while playing games.

  1.    05 Dec 2015 #1

    Hard lock, loud noise crash while playing games.


    Hello

    I've been experiencing the same crash repeatedly now, while playing any game(it's happened so far in Rainbow Six Siege, Fallout 4 and Just Cause 3) my screen will randomly lock up and there's always a loud EEEEEEEEEEEEE sound until I shut the PC off manually with the power button.

    I've tried checking the event logs and there doesn't seem to be anything in there when the lock happens and the PC is completely unresponsive during the lock.

    DM Log attached.

    DESKTOP-81TOIO5-Fri_12_04_2015_214545_73.zip
      My ComputerSystem Spec


  2. Posts : 13,343
    Windows 10 Pro
       19 Jan 2016 #2

    Hi redpiano,

    I'm extremely sorry for the delay.
    I thought you were already being helped.

    Would you please upload a new zip from the dm log collector (from the BSOD Posting Instructions) to provide new data about the recent crashes.
      My ComputersSystem Spec

  3.    19 Jan 2016 #3

    here is the updated file
    Hard lock, loud noise crash while playing games. Attached Files
      My ComputerSystem Spec


  4. Posts : 13,343
    Windows 10 Pro
       19 Jan 2016 #4

    I could only find a few succesful TDR's, have you recently done anything with Nvidia software and drivers?
    Code:
    Event[10499]:  Log Name: System
      Source: Display
      Date: 2016-01-19T11:30:34.233
      Event ID: 4101
      Task: N/A
      Level: Warning
      Opcode: Info
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: DESKTOP-81TOIO5
      Description: 
    Display driver nvlddmkm stopped responding and has successfully recovered.
    Please make sure all unnecessary USB devices are unplugged.
      My ComputersSystem Spec

  5.    19 Jan 2016 #5

    I updated the drivers after that error started popping up. But that error is very new, it only appeared a few days ago, this hard lock however has been happening since November when I got the PC and that error was nowhere to be found.

    You want me to unplug all my USB devices and post a new log or what?
      My ComputerSystem Spec


  6. Posts : 13,343
    Windows 10 Pro
       20 Jan 2016 #6

    I would want you to unplug your USB devices, exception for mouse and keyboard and upload another zip if the problem persists after removing the USB devices.

    Please fill in your system specs
    Please follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely including PSU, cooling system and other used stuff. PSU, cooling system and other used stuff might not be mentioned in the tool.
    How to fill in your system specs:

      My ComputersSystem Spec


 

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