Windows 10: Freezes on restart


  1. Posts : 1
    Windows 10 Home
       30 Nov 2015 #1

    Freezes on restart


    Device is up to date, however from either the Start menu or Command prompt Windows freezes at manufacturer splash screen on restart, requiring hard shutdown,
    This returns even after clean install of Windows 10

    suggestions or recommendations
      My ComputerSystem Spec


  2. Posts : 3,438
    64bit Win 10 Pro ver 1803 Build 17134.81 and W10 Insider Build 17677
       05 Dec 2015 #2

    Have you tried starting in safe mode to investigate further?

    https://www.tenforums.com/tutorials/2...dows-10-a.html
      My ComputersSystem Spec


  3. Posts : 5,147
    windows 10 Home threshold2
       05 Dec 2015 #3

    dbldee said: View Post
    Device is up to date, however from either the Start menu or Command prompt Windows freezes at manufacturer splash screen on restart, requiring hard shutdown,
    This returns even after clean install of Windows 10

    suggestions or recommendations
    Troubleshooting suggestion :

    Right click at Start button > click Command Prompt (Admin) > at the flashing prompt, copy/paste this.......
    sfc /scannow

    > press Enter.
    It will take quite sometime.
    When finished, it will give you one of the 3 reports...............(paraphrasing)
    1. No integrity violation.
    2. Found corrupt files and repair successful.
    3. Found corrupt files but unable to repair.

    If the report is #1, your solution lies elsewhere.
    If the report is #2, check if your problems have been resolved.
    If the report is #3, use this method................
    In the same Command Prompt (Admin) windows, copy and paste this command...........

    dism /online /cleanup-image /restorehealth

    > press Enter.
    Again it will take some time.
    When finished, it will give you a report.
      My ComputerSystem Spec


 

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