1.    09 Nov 2015 #1
    Join Date : Aug 2015
    Posts : 38
    Windows 10 Pro 64

    Startup Hangs


    Hi all,
    Since 2 or 3 weeks when I switch on my notebook, after loading my desktop it hangs loading startup programs.
    When it hangs, I can't even shut down, I have to press the power button 4 seconds to shut down.
    It happened with my 3 notebooks, but it remains only in one of them.
    This problem remains in an HP EliteBook 8540w running Windows 10 Pro 64 bits. In this notebook I had uncheck the "Turn on fast startup (recommended)" when I installed Windows 10, because it didn't shut down properly.
    I don't know what to do, I tried SFC and DISM tool, both found errors but were unable to correct them.
      My ComputerSystem Spec
  2.    09 Nov 2015 #2
    Join Date : Jul 2015
    Posts : 3,808
    10 Pro

    Delete everything in C:\Windows\Logs\CBS\ and C:\Windows\Logs\DISM\

    Run dism.exe /online /cleanup-image /restorehealth and sfc /scannow then copy the cbs and dism logs (found in the paths above) to desktop, zip them and post them here.
      My ComputerSystem Spec
  3.    09 Nov 2015 #3
    Join Date : Aug 2015
    Posts : 38
    Windows 10 Pro 64
    Thread Starter

    Thank you Halasz,
    Please find the logs attached.
    Startup Hangs Attached Files
      My ComputerSystem Spec
  4.    09 Nov 2015 #4
    Join Date : Jul 2015
    Posts : 3,808
    10 Pro

    sfc (the cbs log) says one file was repaired and one (not very interesting looking png file) could not be
    Code:
    2015-11-09 15:12:31, Info                  CSI    000055b9 [SR] Beginning Verify and Repair transaction
    2015-11-09 15:12:31, Info                  CSI    000055bb [SR] Cannot repair member file [l:66{33}]"Advanced.Theme-Dark_Scale-100.png" of SystemResource-Windows-UI-AccountsControl, Version = 10.0.10240.16384, pA = amd64, nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35} in the store, hash mismatch
    2015-11-09 15:12:31, Info                  CSI    000055be [SR] Cannot repair member file [l:66{33}]"Advanced.Theme-Dark_Scale-100.png" of SystemResource-Windows-UI-AccountsControl, Version = 10.0.10240.16384, pA = amd64, nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35} in the store, hash mismatch
    2015-11-09 15:12:31, Info                  CSI    000055bf [SR] This component was referenced by [l:238{119}]"Microsoft-OneCore-AccountsControl-Api-Package~31bf3856ad364e35~amd64~~10.0.10240.16384.e7f30fdd8f90b49c9218a44154d4f669"
    2015-11-09 15:12:31, Info                  CSI    000055c2 [SR] Could not reproject corrupted file [ml:130{65},l:128{64}]"\??\C:\WINDOWS\SystemResources\Windows.UI.AccountsControl\Images"\[l:66{33}]"Advanced.Theme-Dark_Scale-100.png"; source file in store is also corrupted
    2015-11-09 15:12:31, Info                  CSI    000055c6 [SR] Repairing corrupted file [ml:48{24},l:46{23}]"\??\C:\WINDOWS\System32"\[l:22{11}]"wlidsvc.dll" from store
    2015-11-09 15:12:31, Info                  CSI    000055ca [SR] Repair complete
    The only thing I can see in dism is this 0x800f081f error (which seems very common)
    Code:
    2015-11-09 14:46:08, Error                 DISM   DISM Package Manager: PID=9040 TID=5884 The source files could not be found; their location must be specified using the /source option to restore the feature. - GetCbsErrorMsg
    2015-11-09 14:46:08, Error                 DISM   DISM Package Manager: PID=9040 TID=5884 Failed to restore the image health. - CPackageManagerCLIHandler::ProcessCmdLine_CleanupImage(hr:0x800f081f)
    2015-11-09 14:46:08, Error                 DISM   DISM Package Manager: PID=9040 TID=5884 Failed while processing command cleanup-image. - CPackageManagerCLIHandler::ExecuteCmdLine(hr:0x800f081f)
    You might want need to get an ISO for Windows and specify it as the source as described in step 6 or 7 here DISM - Repair Windows 10 Image - Windows 10 Forums
      My ComputerSystem Spec
  5.    09 Nov 2015 #5
    Join Date : Aug 2015
    Posts : 38
    Windows 10 Pro 64
    Thread Starter

    ...
      My ComputerSystem Spec
  6.    09 Nov 2015 #6
    Join Date : Aug 2015
    Posts : 38
    Windows 10 Pro 64
    Thread Starter

    Thank you very much Halasz,
    The problem is that the notebook hangs at startup, it doesn't start all the programs, and when it happens, it doesn't shut down!
      My ComputerSystem Spec

 


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