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  1.    06 Nov 2015 #11
    Join Date : Nov 2015
    Posts : 7
    Windows 10 (upgrade from Windows 8)
    Thread Starter

    Quote Originally Posted by dalchina View Post
    It's good that safe mode at least works. You could also try safe mode with networking (briefly) to download that small program- you wouldn't have a firewall or AV. I can't comment as to what that indicates about malware.

    Could you also confirm that after the upgrade to Win 10, your PC was functioning normally for a while, or did you experience this high CPU use immediately after the upgrade, and that it was functioning normally prior to the upgrade?

    You could list the top 5 items from the task manager list and % CPU used, e.g.
    Ill send you a screenshot of the list asap. However the list fluctuates very fast. Put I can tell you all the stats. Maybe even allow you to see it realtime using team viewer or another service app like that. Thank you again!
      My ComputerSystem Spec
  2.    06 Nov 2015 #12
    Join Date : Jan 2015
    UK, Midlands
    Posts : 11,138
    Win 10 Pro (1703)

    Hi, as you've very little on your PC, backing up what you want to save, and a clean install may be the easiest way to go.

    First, run
    chkdsk C: /F anyway. This should do a scheduled disk check.

    Then (from Safe Mode or when CPU use is low) if you want to try a basic level repair/check of what you have now, run
    SFC /Scannow (from an elevated command prompt).

    Try a clean boot (search for how to do that if you don't know) now we know Safe Mode is ok and report behaviour.

    Please do advise if this problem developed AFTER you upgraded and whether Win 10 has ever run normally for you & post task man info on running processes using most CPU time.

    Having activated Win 10 on this PC, you can reinstall any time.
    Don't bother trying to disable Appmodel(2)- it's a normal function. An indication of a problem would be if it used a lot of CPU time for more than 10 mins, e.g.
      My ComputerSystem Spec
  3.    06 Nov 2015 #13
    Join Date : Jul 2015
    Poole Dorset UK
    Posts : 2,568
    Windows 10 x64 Home Version(1709) Build16299.125

    Did you completely remove Norton from your laptop.
    If not you have to do so as it still could clash with McAfee.
    Here is the link to remove Norton completely from your computer
    Uninstall your Norton product using Norton Removal Tool
    Also if ever you do decide to remove McAfee you have to do the same
      My ComputerSystem Spec
  4.    06 Nov 2015 #14
    Join Date : Nov 2015
    Posts : 4,892
    windows 10 Home threshold2

    Razorx92,
    Clean Install suggested by Swarfega is, in my opinion, the best way to go. This will require converting the esd file to ISO file etc etc.
    There is an alternative. Run a Reset option.
    Since you have had trouble doing anything after logging in, let do it without logging in....................

    restart your computer > do not sign in
    in the sign in screen, bottom right, click the Power icon > one of the options that appears is Restart >
    press Shift key and hold > click Restart > click "Restart anyway" if you were asked to confirm the action > wait for next window > click Troubleshoot >click Reset this PC > follow the prompts from then on...........
      My ComputerSystem Spec
  5.    13 Nov 2015 #15
    Join Date : Nov 2015
    Posts : 7
    Windows 10 (upgrade from Windows 8)
    Thread Starter

    Quote Originally Posted by billy268 View Post
    Razorx92,
    Clean Install suggested by Swarfega is, in my opinion, the best way to go. This will require converting the esd file to ISO file etc etc.
    There is an alternative. Run a Reset option.
    Since you have had trouble doing anything after logging in, let do it without logging in....................

    restart your computer > do not sign in
    in the sign in screen, bottom right, click the Power icon > one of the options that appears is Restart >
    press Shift key and hold > click Restart > click "Restart anyway" if you were asked to confirm the action > wait for next window > click Troubleshoot >click Reset this PC > follow the prompts from then on...........
    Now I'm really confused. I want to reinstall Windows and everything using my recovery drive. My computer says its there. However when I use F11 and try to select the reset option, it claims the partition isn't there. I've used this revoery in the past. I know it's there. I know it works. What could possibly be going wrong!? Could it be the fact that I upgraded to Windows 10?
      My ComputerSystem Spec

 
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