(W10-Errors) Performance / Crashing / Freezing / Boot-Loop [HelpMe]

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  1. davidhk's Avatar
    Posts : 5,433
    windows 10 Pro ver 20H2 build 19042.867
       #11

    LukeJR said:
    I'll try this after the 2nd scan. Thanks for the support, and I appreciate the detailed tutorial on what to do.
    I'll report any problems I find, and I'll let you know the report details.
    How long ago since you installed Windows 10.
    Was there a time when Win 10 was working fine ?
    If yes, there was a time Win 10 was fine, then try this method (if dism....restorehealth does nothing to help).
    Left click at Start.... click Settings on the left side....click Update & Security.... click Recovery on the left side....click Reset this PC on the right side.... follow the prompts to reset your Windows 10.
      My Computer

  2. LukeJR's Avatar
    Posts : 52
    Windows 10
    Thread Starter
       #12

    hTconeM9user said:
    Thank you could not remember the name of it my mind went blank
    Once he has done that we may then know what more of a problem he has
    Here you go:
    (W10-Errors) Performance / Crashing / Freezing / Boot-Loop [HelpMe]-3opu4kh.png

    billy268 said:
    How long ago since you installed Windows 10.
    billy268 said:
    Was there a time when Win 10 was working fine ?
    If yes, there was a time Win 10 was fine, then try this method (if dism....restorehealth does nothing to help).
    Left click at Start.... click Settings on the left side....click Update & Security.... click Recovery on the left side....click Reset this PC on the right side.... follow the prompts to reset your Windows 10.


    There was a time when Windows 10 worked fine, yeah. It was when I first installed it a while back, and it worked fine. I then remember that I got a virus (I believe it was a virus) and it caused my computer to crash way more frequently than it does today. It would crash, freeze, restart- whenever I logged into the Desktop. But that is not the case with today's problem. I'm much more happy with this problem since it doesn't seem to be a virus that is causing it. In fact- it's less frequent with crashes / freezes, but it doesn't change the fact that there is still a problem that needs to be fixed. I must fix this so my Windows 10 don't crash, freeze, and take a while to actually get into the Desktop due to these freezes / crashes. It's usually just a restart now though, it just restarts if Opera / Google Chrome is open or if I'm trying to do something like open a Programme. But that is only the first time I boot up PC. After that it works but will then have a 50% chance of crashing / freezing again...

    UPDATE: (This isn't looking good)
    (W10-Errors) Performance / Crashing / Freezing / Boot-Loop [HelpMe]-screenshot_1.png
    Seems like an Error is causing this not to work.

    Anyway, I'm trying your CMD technique now. Hopefully all goes well.

    EDIT: Also if I reset Windows 10: does that mean that I lose all my Files & Data? As in like a fresh installed Windows 10? : (
      My Computer

  3. davidhk's Avatar
    Posts : 5,433
    windows 10 Pro ver 20H2 build 19042.867
       #13

    RE : Anyway, I'm trying your CMD technique now. Hopefully all goes well.
    What CMD technique ?

    RE : EDIT: Also if I reset Windows 10: does that mean that I lose all my Files & Data? As in like a fresh installed Windows 10? : (

    See the screenshot:

    (W10-Errors) Performance / Crashing / Freezing / Boot-Loop [HelpMe]-reset-pc-2.jpg
      My Computer

  4. LukeJR's Avatar
    Posts : 52
    Windows 10
    Thread Starter
       #14

    billy268 said:
    RE : Anyway, I'm trying your CMD technique now. Hopefully all goes well.
    What CMD technique ?

    RE : EDIT: Also if I reset Windows 10: does that mean that I lose all my Files & Data? As in like a fresh installed Windows 10? : (

    See the screenshot:

    (W10-Errors) Performance / Crashing / Freezing / Boot-Loop [HelpMe]-reset-pc-2.jpg
    Oh yeah, I'm stupid. Sorry.
    As for the 'CMD Technique'
    I was referring to what you told me to do on the Command Prompt (Admin)
    I did that and there is an image showing the results of what happened, above.
    I hope you can help me with this, and if not- I'll try the Reset This PC.
      My Computer

  5. hTconeM9user's Avatar
    Posts : 2,806
    Windows 10 Home (x64) Version 2009 (build 19042.928)
       #15

    Or this one refresh windows by Brink
    Refresh Windows 10 - Windows 10 Forums
      My Computer

  6. LukeJR's Avatar
    Posts : 52
    Windows 10
    Thread Starter
       #16

    hTconeM9user said:
    Or this one refresh windows by Brink
    Refresh Windows 10 - Windows 10 Forums
    There is just one problem with that:
    (W10-Errors) Performance / Crashing / Freezing / Boot-Loop [HelpMe]-7jbsnrk.png
    I don't have a Disk of Windows 10.
    I don't have the Windows 10 Installation on a Drive either.

    Also do you know what to see the .Log files?
    The ones that have the Error reports from the SCANNOW I did,
    and the other (Image-cleanup) results.
      My Computer

  7. davidhk's Avatar
    Posts : 5,433
    windows 10 Pro ver 20H2 build 19042.867
       #17

    LukeJR said:
    There is just one problem with that:
    (W10-Errors) Performance / Crashing / Freezing / Boot-Loop [HelpMe]-7jbsnrk.png
    I don't have a Disk of Windows 10.
    I don't have the Windows 10 Installation on a Drive either.

    Also do you know what to see the .Log files?
    The ones that have the Error reports from the SCANNOW I did,
    and the other (Image-cleanup) results.
    Just do the Reset option.
    Either that, or revert back to Win 7 and wait for a better Win 10 from Threshold 2.
      My Computer

  8. hTconeM9user's Avatar
    Posts : 2,806
    Windows 10 Home (x64) Version 2009 (build 19042.928)
       #18

    Have you ran sfc /scannow again once you finished the one billy posted about.
    Also read on reset about keeping your files
    Also how long ago did you upgrade only you might not be able to go back to windows 7 if over 31 days as windows old file will be gone or you have a windows 7 disc
      My Computer

  9. davidhk's Avatar
    Posts : 5,433
    windows 10 Pro ver 20H2 build 19042.867
       #19

    LukeJR,
    You said in your initial post........I'm going back to Windows 7 if this garbage continues
    I am assuming you have your Windows 7 installation disk or a set of recovery disks. Yes ?
    You still have not said how long ago since you installed Windows 10. It makes a difference.
      My Computer

  10. LukeJR's Avatar
    Posts : 52
    Windows 10
    Thread Starter
       #20

    billy268 said:
    LukeJR,
    billy268 said:
    You said in your initial post........I'm going back to Windows 7 if this garbage continues
    I am assuming you have your Windows 7 installation disk or a set of recovery disks. Yes ?
    You still have not said how long ago since you installed Windows 10. It makes a difference.


    How long ago? Sorry. I'd say it was when Windows 10 was announced as a Free Upgrade. It was just a week after that release date to the public. I'm not sure on the exact time & date, but it was around the time it was announced. I was just looking forward to a new OS, and this was perfect for me. I hope that answers the question you asked.

    As for your assumptions; yes, that is right. I do have a Windows 7 installation disk and set of recovery disks. Yes.

    hTconeM9user said:
    Have you ran sfc /scannow again once you finished the one billy posted about.
    Also read on reset about keeping your files
    Also how long ago did you upgrade only you might not be able to go back to windows 7 if over 31 days as windows old file will be gone or you have a windows 7 disc
    I have a Windows 7 disk. I can just reset it back to that if all else fails.
    So, the windows old file is most likely gone. I think what I did this time round was installed Windows 10 through a DVD that I used the Windows tools (Microsoft suggested it for those who wanted it on a USB flash drive / DVD) That's how I got Windows 10 this time round. But before I had to upgrade from Windows 7 (Which worked fine) but if I remember correctly... I was told that the problem with a Windows 7 - Windows 10 upgrade is that it don't run as smooth as having a fresh-installed-Windows 10.

    I wonder if this is the reason why this isn't working.
    If everything was working fine for Windows 10 (I would've actually brought it by now) Since it looks great, and I just love it.
    I did run the sfc /scannow a first time today. I haven't ran it twice just yet, should I? I tried the one billy posted about and it got an Error (I posted the images above) hopefully that answers all questions.
      My Computer


 
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