Windows 10: Windows 10 commonly boots to a black screen with no cursor?

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  1. Posts : 1
    Dual Boot 10 Pro v1607 10 Pro rs2 build 14971
       22 Oct 2015 #11

    Enass massoud said: View Post
    Hi if you please could help, i upgraded to windows 10 and everything was fine till yesterday, windows made lots of updates and then suddenly i had black screen saying operating system not install. I shut down the laptop and tried lits of things but nothing worked. It doesn't want to start or even to accept password for my account. Any suggestions please???
    If you could please start your own thread it would be helpful to both you and the original thread starter. Problems that appear similar are not always caused by the same things.
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  2. Posts : 1
    Dual Boot 10 Pro v1607 10 Pro rs2 build 14971
       22 Oct 2015 #12

    MrMii Win 10 said: View Post
    I had kept the preview after replacing the board, (from Intel to AMD chipset) but then upgraded it to RTM. that's when I noticed the the black screen and CMOS issue. I reinstalled 7 on top of itself so I wouldn't keep getting blue screens. (Frustratingly, a mobo driver is the only one that isn't easily replaced) ^^;
    Well that is your problem then, as soon as you changed out the mother board you will loose activation. Right now I believe the only way to join the windows insider is through a upgrade from a "Genuine" win 7 SP1 or win 8.1 and then turn on the start insider builds in windows update> advanced options. There is no way to get your win 10 partition working again. Sorry.
      My ComputerSystem Spec

  3.    22 Oct 2015 #13

    After putting in the board and realizing that 10 TP wouldn't get past a blue screen, I used the Reset PC and told it to erase it all. It worked fine after that. <_<
      My ComputerSystem Spec

  4. Posts : 1
    Dual Boot 10 Pro v1607 10 Pro rs2 build 14971
       22 Oct 2015 #14

    Can you mark the thread as solved, please?
      My ComputerSystem Spec

  5.    22 Oct 2015 #15

    MrMii Win 10 said: View Post
    After putting in the board and realizing that 10 TP wouldn't get past a blue screen, I used the Reset PC and told it to erase it all. It worked fine after that. <_<
    This is interesting. Could you say if Windows is activated?
    From MS:
    If you upgraded to Windows 10 using the free upgrade offer and then made significant hardware changes to your device, such as replacing the motherboard, Windows 10 might no longer be activated. For help on how to activate your device, contact customer support.
    Activation of Windows 10 - Check - Windows 10 Forums
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  6.    22 Oct 2015 #16

    (After FINALLY getting it to boot to the Logon UI) I checked the system properties and it says it's activated.

    Click image for larger version. 

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      My ComputerSystem Spec

  7.    22 Oct 2015 #17

    Very unusual. Thanks for posting back. Don't forget to update drivers if you're struggling with speed.
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  8.    22 Oct 2015 #18

    Has activation been a known issue with a black screen at boot? (I needed to boot into Windows 7, restart, and then boot into Windows 10. Startup repair says it isn't compatible with this version of Windows, safe mode freezes at "Please Wait", and no other repair options have allowed me to boot past a black screen. Just thought I'd put it out there, since I tried it )
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  9.    22 Oct 2015 #19

    Activation is only a known issue when you change out the motherboard, as you said you did. I'm wondering if you changed the motherboard before or after you updated to Windows 10, because from what I can tell, if you did it before, it shouldn't have worked. Even if you did it after, you probably would have needed to update to the old OS first.

    Black screen has more to do with a combination of problems: 1) just a simple Windows 10 bug, 2) improperly updated drivers or not at all, and 3) a slow computer with slow hardware, or software that is bogging things down.

    Are you saying you are still having issues, or that you solved your issue by what you describe? This is an interesting method of activating where normally, you can't.
      My ComputerSystem Spec

  10.    22 Oct 2015 #20

    I'm saying the issue is still there, but I described how I can sometimes get it to boot past the black screen. Booting to 7 and then 10, how ridiculous... I'm certain I used Reset PC to fix the preview after changing boards, then once it wouldn't update to higher builds, I installed the RTM over it. Now I have heard that using programs such as ones that give your titlebars glass transparency similar to that of 7, might cause a black screen if you uninstall improperly, but I only installed it yesterday. And my hardware should be of considerable speed, hence it being a machine meant for games (NVIDIA GT 610... don't judge, I was on a low budget...).
      My ComputerSystem Spec

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