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#1
Critical Error, "Start Menu not working", several methods tried
Good morning.
For the last 3 hours, I have tried several solutions to resolve this issue:
My taskbar is accessible, my right-click functionality works.
The Just Plain Ol' Restart Method
I tried two restarts and even a shutdown-and-restart, but received the same message.
First Method
1. Opened a command prompt and tried sfc / scannow and then chkdsk c: /f
2. Nothing wrong was found.
3. A restart after that yielded the same result.
Second Method
Some Youtube hunting brought me a dism method. Again from the command prompt:
1. dism /online /cleanup-image /scanhealth
2. dism /online /cleanup-image / restorehealth
3. sfc / scannow
Each task completed without error, yet a restart brought me the same resulting error.
Third Method
It was at this point I thought I was overcomplicating the issue, and attempted a system restore. I restored to yesterday's backup (apparently there was an update to Windows 10 overnight), and continue to receive the same error message.
I have another computer to use (from which I'm currently writing this), but the primary computer is the one without the Start menu functionality. It is vexing that aside from a lack of Start Menu everything seems fine. There's no detected viruses or malware.
If the issue is incompatible drivers (yesterday morning I updated my keyboard and mouse driver without incident), I think that will be my next method, perhaps uninstalling them may help.
Any advice you may provide is greatly appreciated. I am willing to do a full system overhaul, so long as someone can walk me through how to do it.
My thanks for your time.