1. Joined : Oct 2015
    Posts : 4
    Windows 10 64 bits
       06 Oct 2015 #1

    Stuck at spinning dots


    Hi, first of all, sorry for my bad English.

    My issue is pretty straight forward: last night I left my computer powered on, and when I woke up, I had a Windows update screen stuck at 100%.
    The mouse didn't work, everything was frozen.
    I restarted my PC and it froze at the spinning dots loading screen. Before that, I had a screen saying "preparing your desktop", or something like that.

    I already had this problem, and solved it by leaving my computer powered on the whole night, again.

    Is there a simpler solution?
    Thank you.
      My System SpecsSystem Spec


  2. Joined : Jan 2015
    UK, Midlands
    Posts : 6,521
    Win 10 Pro (1607)
       06 Oct 2015 #2

    Hi, have you done anything to validate that all is well with your PC?

    I suggest you start with the basics: run chkdsk c: /F from an elevated command prompt, then run sfc /scannow.

    When those are both clear, please post again.
      My System SpecsSystem Spec


  3. Joined : Oct 2015
    Posts : 4
    Windows 10 64 bits
       06 Oct 2015 #3

    I figured it out by myself. I just hard rebooted my pc several times and it worked. Weird.

    Thank you for your help.
      My System SpecsSystem Spec


 


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