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  1.    03 Oct 2015 #1
    Join Date : Oct 2015
    Posts : 28
    Microsoft Windows 10 Pro 64-bit 10240 Multiprocessor Free

    System become very unstable, freezes, no BSOD?


    From the beggining when I installed win10, 2 months ago, I didnt have any major problems with system.
    yesterday I experienced freeze, not even bluescreen but system just collapsed so I could only press reset button.

    Tried to reboot but it wont.
    I had 2x4GB kingston ram, so I suspect that memory is the problem, unplugged one modul and reboot, and the system rebooted. It worked all day yesterday without freeze, just this morning it freezed again, this time screen went black but hard drives are still working.
    Rebooted couple of times but every time it goes black after few minutes.
    It goes black when I start some application, such as firefox, or when I perform some action, like closing the application.
    What could be the problem?

    Is this hardware of software problem?
    Could it be that memory modules broke, one after another? It sounds unlikely but I dont know.
    Is it possible that CPU is broken so it can broke RAM memory?

    I tried to repair system files, sfx /scannow, it said that there is some files but it could not repair it.
    I dont know how to read log file and which files to repair manually. Is there some manual on now to repair system files?
    I also runned chkdsk and it found no problem on C:\.

    My machine: Asus MB p8z77-le, intel i52500K, samsung evo 840 ssd, saphire r9 280x,
    I didnt used this machine for any OC or anything like that. Also I have UPS installed.

    Dont know where to start from here?
    How can I repair windows, if I understand when I boot from win-dvd it offer me to do clean install or to save my settings to separated folder? I cant repair/refresh windows 10 system and keep all my settings?

    If you have any idea how to fix this, let me know because I am desperate.
      My ComputerSystem Spec
  2.    03 Oct 2015 #2
    Join Date : Oct 2015
    Posts : 28
    Microsoft Windows 10 Pro 64-bit 10240 Multiprocessor Free
    Thread Starter

    This is the log I got:

    Problem signature
    Problem Event Name: LiveKernelEvent
    Code: 141
    Parameter 1: ffffe00122e234c0
    Parameter 2: fffff8018c7ccc9c
    Parameter 3: 0
    Parameter 4: 4
    OS version: 10_0_10240
    Service Pack: 0_0
    Product: 256_1
    OS Version: 10.0.10240.2.0.0.256.48
    Locale ID: 1033

    Extra information about the problem
    Bucket ID: LKD_0x141_Tdr:6_IMAGE_atikmpag.sys
      My ComputerSystem Spec
  3.    04 Oct 2015 #3
    Join Date : Jun 2015
    Posts : 12,960
    Windows 10 Pro

    Hi Acronis,

    Welcome to the 10forums.

    atikmpag.sys is a driver from AMD for the display.
    Please uninstall everything of AMD using Display Driver Uninstaller and install new drivers from AMD

    Please try following:
    • Open an admin command prompt
    • Copy/paste "sfc/scannow" (without quotes) and press enter
    • When it finished reboot your system
    • Open again an admin command prompt
    • Enter sfc/scannow again

    If sfc/scannow does NOT say "Windows Resource Protection did not find any integrity violation", please upload the cbs.log file located at {windows partition}\Windows\Logs\CBS\, if the file is too large try a 3rd party uploader like dropbox, onedrive, google drive, mediafire etc.
    System File Check(SFC a.k.a. Windows Resource Protection) needs to have your system rebooted in order for sfc to try to fix the problems that it finds.

    Please try following:

    • Open taskmanager
      • Go to the tab startup
      • disable everything
    • Search msconfig and open it
      • Go to the tab services
      • Check 'hide microsoft services'
      • Uncheck all other services
      • Click apply and click ok
    • Reboot if asked

    See if the problem persist, if the problem does not persist enable in the startup tab in taskmanager 1 item and in the services tab in msconfig also 1 service, reboot and see if the problem persist. Keep doing this until you find the culprit or there is nothing left.

    Please fill in your system specs
    Please follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely.
    How to fill in your system specs:

      My ComputersSystem Spec
  4.    04 Oct 2015 #4
    Join Date : Oct 2015
    Posts : 28
    Microsoft Windows 10 Pro 64-bit 10240 Multiprocessor Free
    Thread Starter

    Thanks, I couldn't go into safemode, when I try it just reset the PC and log me in windows.
    Here is the log:
    MEGA
      My ComputerSystem Spec
  5.    04 Oct 2015 #5
    Join Date : Jun 2015
    Posts : 12,960
    Windows 10 Pro

    The file MicrosoftEdgeSquare44x44.scale-125_contrast-white.png and the source are corrupted.

    Please try following command in admin command prompt
    Code:
    DISM /Online /Cleanup-Image /RestoreHealth
    If there are problems with RestoreHealth, please follow step 6 or 7 (depending on the file you have from the download) from the tutorial DISM - Repair Windows 10 Image - Tutorial
      My ComputersSystem Spec
  6.    04 Oct 2015 #6
    Join Date : Oct 2015
    Posts : 28
    Microsoft Windows 10 Pro 64-bit 10240 Multiprocessor Free
    Thread Starter

    Thanks, I'll try that. Since that is only an image, do you think that could be the reason for windows crash?
      My ComputerSystem Spec
  7.    04 Oct 2015 #7
    Join Date : Jun 2015
    Posts : 12,960
    Windows 10 Pro

    A corrupted picture causing a crash, the thought is weird, but corruption could cause it.
      My ComputersSystem Spec
  8.    04 Oct 2015 #8
    Join Date : Oct 2015
    Posts : 28
    Microsoft Windows 10 Pro 64-bit 10240 Multiprocessor Free
    Thread Starter

    I thought so.

    Here is the result of DISM /Online /Cleanup-Image /RestoreHealth:
    The restore operation completed successfully.
    The operation completed successfully.
      My ComputerSystem Spec
  9.    04 Oct 2015 #9
    Join Date : Jun 2015
    Posts : 12,960
    Windows 10 Pro


    Try sfc again and see if sfc says "Windows Resource Protection did not find any integrity violation"
      My ComputersSystem Spec
  10.    04 Oct 2015 #10
    Join Date : Oct 2015
    Posts : 28
    Microsoft Windows 10 Pro 64-bit 10240 Multiprocessor Free
    Thread Starter

    There still are corruption, log file:

    MEGA
      My ComputerSystem Spec

 
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