Windows 10: System lockup during playing Smite, multiple errors in Event Viewer.

  1. Posts : 1
    Windows 10 64 Bit
       28 Sep 2015 #1

    System lockup during playing Smite, multiple errors in Event Viewer.


    I recently built myself a new gaming PC (I will include the specs below), and during playing a game of Smite my system completely froze, I had to turn the PC off by the power button. I am using the said system now with no problems, but I have multiple errors in Windows Event Viewer which I believe may have caused the problem.

    First I will mention a few other little errors I have had recently just in case they are part of the problem.

    A few days ago when simply watching a video on Facebook I had a display driver error saying something like "display driver has stopped working and recovered" - I haven't had an issue like that since then, but thought i'd mention it in case that is part of the problem.

    Earlier today I turned my main monitor off and went AFK for 30 minutes or so, and when I came back I noticed my second monitor's desktop icons had moved onto my main one, and Steam was reduced in size as if it thought my main monitor was 1080p. (My main monitor is 1440p, 144hz, G sync, second one is 1080p 60 hz) and my frame rate was stuck at <20 in games, I had to restart my PC to solve the problem. A similar thing happened a few days ago, not sure why. Could it be because I turned my main monitor off left my second one on?

    The errors I have in event viewer are below, after each error is an information entry I thought I would include in case it is important:
    Error 1: Metadata staging failed, result={C23799C1-D43C-5933-AB9A-7C547898C6EF} for container '0x80070490'
    Info entry after Error 1:
    Device 'NULL' ({c23799c1-d43c-5933-ab9a-7c547898c6ef}) has been serviced, processed 1 tasks, wrote 34 properties, active worktime was 703 milliseconds.

    Error 2:
    Metadata staging failed, result={D5E03C30-5CEE-11E5-9BC5-806E6F6E6963} for container '0x80070490'
    Info entry after Error 2:
    Device 'USB Keyboard' ({d5e03c30-5cee-11e5-9bc5-806e6f6e6963}) has been serviced, processed 1 tasks, wrote 34 properties, active worktime was 843 milliseconds.

    Error 3:
    Metadata staging failed, result={DC5ABFDF-5CC6-11E5-9BCA-305A3A5367A6} for container '0x80070490'
    Info entry after Error 3:
    Device 'ASTRO MixAmp Pro' ({dc5abfdf-5cc6-11e5-9bca-305a3a5367a6}) has been serviced, processed 1 tasks, wrote 34 properties, active worktime was 968 milliseconds.

    Error 4:
    Metadata staging failed, result={00000000-0000-0000-FFFF-FFFFFFFFFFFF} for container '0x80070490'
    Multiple info entries after error 4:
    Device 'RYAN-GAMING-PC' ({00000000-0000-0000-ffff-ffffffffffff}) has been serviced, processed 1 tasks, wrote 37 properties, active worktime was 1234 milliseconds.
    DSM Service is leaving the retry state, there have been 2 retry cycles in this session
    DSM Service shutting down. Service uptime was 53 seconds, active worktime was 1281 MilliSeconds.

    EDIT: System just completely froze again during a game of Smite, but this time made an extremely loud buzzing noise down my headset, had to take them off and force reboot again...Checking Event Viewer now.

    My full system specifications including devices, my system is not overclocked:
    Motherboard: Asus Z170-A
    RAM: 16gb Corsair Vengeance DDR4 2133Mhz
    CPU: Intel i7 6700k
    Power Supply: Evga Supernova G2 650W
    Graphics card: Nvidia 980 Ti Evga Hybrid edition
    Storage: 1 TB Western Digital Black 7200RPM HDD
    Samsung 850 Evo 500 GB SSD
    Monitors: Acer 27" XB270HU 1440p 144hz
    Acer 21" S221HQL 1080p 60hz
    Peripherals: Logitech G502 Gaming mouse
    Astro A40 headset with mix amp pro
    Filco Majestouch II Mechanical keyboard
    Operating System: Windows 10 64 bit
    Last edited by Zeddy; 28 Sep 2015 at 16:28.
      My ComputerSystem Spec


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