1. Joined : Sep 2015
    Posts : 26
    SJMaye
       23 Sep 2015 #1

    Cursor / mouse unresponsive or laggy after update to 10


    I mistakenly posted this in general forum. My issue is I have two computers that have been upgraded to Win10. Both exhibit issues with the mouse responsiveness. I suspect background programs loading the system. Can someone help me troubleshoot?

    Main issue for me- These are 2 family computers 600 miles away. Whatever I do I have to do it through TeamViewer.
      My System SpecsSystem Spec


  2. Joined : Sep 2015
    Posts : 2
    Windows 10
       23 Sep 2015 #2

    Is it only curosr slow? Can you check any refreshing of task bar or desktop at the same time ? Like disappearing of task bar and reappearing.
      My System SpecsSystem Spec


  3. Joined : Sep 2015
    Posts : 26
    SJMaye
       23 Sep 2015 #3

    My Dad is 83 and not a big time computer guy, but he reports the mouse just won't move sometimes. My brothers Lenovo laptop touchpad does not respond, but the red nub joystick does work. He also reports that once he touches the joystick the touchpad starts working.

    If I cannot fix these things I think I will have no other choice than to put them both back to Win 8.1
      My System SpecsSystem Spec


  4. Joined : Jun 2015
    Ottawa, Canada
    Posts : 193
    Windows 10 Pro
       23 Sep 2015 #4

    I had similar issues with a Logitech mouse and found that I had altered some parameters in the mouse setup that I thought would improve performance. Setting everything for the mouse back to the default settings cured the problem straight away. May help, may not.
    Also, is the mouse a wireless mouse? If so, that opens up a new load of possible things to try - distance to receiver, battery, etc.
      My System SpecsSystem Spec


  5. Joined : Aug 2015
    Posts : 80
    Windows 10 64bit
       23 Sep 2015 #5

    There are reports in the Logitech forums that their drivers are not working properly with Win 10. Users that have deleted the Logitech drivers and gone back to the default Win 10 mouse drivers have reported success. The OP doesn't say if the computers are laptops or PC's or what brand mice they have. So my apologies if this doesn't pertain to the OP.
      My System SpecsSystem Spec


  6. Joined : Sep 2015
    Posts : 26
    SJMaye
       24 Sep 2015 #6

    Kanata said: View Post
    Also, is the mouse a wireless mouse? If so, that opens up a new load of possible things to try - distance to receiver, battery, etc.
    Ah! This reminded me about wireless mouse issues I have had in the past. This one uses a low profile USB receiver plugged directly in to the little Acer Revo. I have had some issues with that in the past.

    I had Dad check and YES it was his problem. We are trying a couple other USB ports. If that doesn't work we will try a USB extension cable unless someone has a better idea.

    Thank you, Kanata!
      My System SpecsSystem Spec


  7. Joined : Jun 2015
    Ottawa, Canada
    Posts : 193
    Windows 10 Pro
       24 Sep 2015 #7

    I've been having a bit of a mouse 'crusade' recently, since installing Win 10, to see how I can get the best mouse action. Wireless mice seem to cause too many issues (generally, not just in Win 10)and gaming mice seem too cheap and plasticky. For my use I can't better the simple optical wired mice from MS or Logitech and not to play around too much with the settings.
      My System SpecsSystem Spec


 


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