1.    15 Sep 2015 #1
    Join Date : Sep 2015
    Posts : 1
    windows 10

    Cannot Create Recovery Disk - USB


    I have just bought a new Inspiron 15 5000 Dell with Windows 10 and cannot create a recovery drive. Do you know how I can fix this?
      My ComputerSystem Spec
  2.    15 Sep 2015 #2
    Join Date : Jul 2015
    Posts : 9,551
    Windows 10 Pro

    can not create recovery disk error on Inspiron 15 5000 with Windows 10 - Windows 10 - Software Operating Systems - Dell Community


    I would suggest getting a 32gb flash drive and formatting with NTFS before attempting the recovery creation process. Then make sure the computer actually boots from it if it works.

    Then call Dell.
      My ComputerSystem Spec
  3.    15 Sep 2015 #3
    Join Date : Aug 2015
    Penn's Woods
    Posts : 1,272
    Windows 10 Home

    Are you trying to create a Windows recovery drive or are you actually trying to make factory recovery media using Dell Backup and Restore?

    There are potential issues with DBAR on WIndows 10 that may impact you depending on when your system was loaded and shipped, which version of DBAR it had preinstalled, and whether and how you may have updated DBAR.

    Whether you're struggling with DBAR or Windows built-in recovery media creation, a generally good place to go for Dell specific info in this area (independent of Dell boilerplate) is Philip Yip's website: http://dellwindowsreinstallationguid...e-of-contents/ It took me some time to get used to his style of laying things out and you may want to start with the Menu button at upper right of the linked page.
      My ComputerSystem Spec
  4.    15 Sep 2015 #4
    Join Date : Aug 2014
    Forever West
    Posts : 3,984
    Win10 Home and Pro, Win10 Insider Preview, Win7 Home, Linux Mint

    Quote Originally Posted by NavyLCDR View Post
    can not create recovery disk error on Inspiron 15 5000 with Windows 10 - Windows 10 - Software Operating Systems - Dell Community


    I would suggest getting a 32gb flash drive and formatting with NTFS before attempting the recovery creation process. Then make sure the computer actually boots from it if it works.

    Then call Dell.
    Not having a 32GB Thumb drive on hand I tried it with a 64GB model and found that it Win10 reformatted a 32GB partition as FAT32, couldn't even get Disk Management to create a partition or format the remaining 32GB as the commands were grayed out/not available. I had to use GPARTED to clean things up. Got a few 32GB Thumb drives a couple of days later and things were then good. Caveat? with prices the way they are, even though a 16GB MAY work I'd just go with the 32GB. As the warning says, any data on the drive will be deleted.
      My ComputerSystem Spec
  5.    15 Sep 2015 #5
    Join Date : Jan 2014
    Posts : 1,395
    Windows 10 Pro (32-bit) 16299.15

    Quote Originally Posted by Berton View Post
    Not having a 32GB Thumb drive on hand I tried it with a 64GB model and found that it Win10 reformatted a 32GB partition as FAT32.
    I believe FAT32 is required for the USB to be bootable on a UEFI setup.

    In general I've had problems with the Windows feature to Create a Recovery Drive. Sometimes it works, sometimes it doesn't, and I haven't figured out the pattern for when it works and when it doesn't.

    Quote Originally Posted by NavyLCDR View Post
    Then call Dell.
    This has got to be the advice when you buy something and it doesn't work - take it back to whoever sold it to you.
    However I wouldn't be surprised if Dell say it's a Windows 10 bug and they need Microsoft to fix it.
      My ComputerSystem Spec
  6.    15 Sep 2015 #6
    Join Date : Aug 2015
    I'm in the ghetto
    Posts : 705
    Windows 10 Pro x64

    Quote Originally Posted by DavidY View Post
    ...I wouldn't be surprised if Dell say it's a Windows 10 bug and they need Microsoft to fix it.
    And Microsoft will quite rightly say it is down to Dell.

    Whether or not it is an MS bug, it is Dell's contractual duty to provide full support for both the oem device and the Windows pre-installed license. If they cannot solve the problem then they should take it up with MS on behalf of the end-user.

    Sadly, I do of course accept that the above is a million miles from experience faced by most end-users. And it is definitely not Dell-specific either.
      My ComputerSystem Spec
  7.    15 Sep 2015 #7
    Join Date : Jul 2015
    Posts : 9,551
    Windows 10 Pro

    Quote Originally Posted by DavidY View Post
    I believe FAT32 is required for the USB to be bootable on a UEFI setup.
    And that was the basis for my statement, "Then make sure the computer actually boots from it if it works." The thread I linked to had hints in it that the problem is that there is a file, probably install.wim that is larger than the 4gb file size limit imposed by FAT32 and that is why it fails.
      My ComputerSystem Spec

 


Similar Threads
Thread Forum
Solved Does the ISO W10 Disk create the W7 recovery image?
I created ISO disks for both my 32 bit and 64 bit systems at the MS download site. If I use the ISO disk instead of the Windows Update method, does the install still create the W7 image in case I want to go back to W7 after installing W10? Also,...
Installation and Upgrade
Windows 10 recovery disk in DVD?
Is it possible to take Windows 10 recovery disk in a DVD? I know that recovery image can be created in a USB flash drive. Same possible with DVD? Thanks
Installation and Upgrade
Create Rescue Disk fails during disk creation
Have a new Double Power 8.1 Tablet that I've upgraded to Win 10. Now I've got it set up just right, I'm attempting to create a Rescue Disk. Purchased a 16gb micro-usb drive which is successfully recognized. Ran 'Create Rescue Disk' from Windows...
Performance & Maintenance
Cannot create recovery disk in Windows 10 (VSS writer fail 0x800423f4)
Since installing (through Windows Update) Windows 10 Home 64-bit on my Windows 7 Home Premium 64-bit PC I have been unable to create a recovery disk. Each try ends with the error (event log) pasted below. I hope someone could help me with this...
Performance & Maintenance
Installed and want to create a recovery disk
Hi all I've done the free update today from windows 8.1 to windows 10 I'm guessing if I reset my laptop to factory settings I would be back on windows 8 and after the free download period is up I wouldn't be able to update to windows 10 again....
Installation and Upgrade
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 10:13.
Find Us
Twitter Facebook Google+ Ten Forums iOS App Ten Forums Android App



Windows 10 Forums