1. Joined : Sep 2015
    Posts : 3
       14 Sep 2015 #1

    Laptop pauses every one second

    Just finished instal on 2nd laptop yesterday. There is a pause every second that is shown by the mouse pointer displaying the revolving circle. Everything appears to be working although task manager is jerky.

    any ideas on this pls...
      My System SpecsSystem Spec

  2. Joined : Aug 2015
    Posts : 80
    Windows 10 64bit
       15 Sep 2015 #2

    Maybe the system is downloading updates? I have seen this on two systems that I installed Win 10 on. Both stopped this activity after Win 10 updated and asked for a reboot.
      My System SpecsSystem Spec

  3. Joined : Sep 2015
    Posts : 3
       15 Sep 2015 #3

    Thanks all,
    turned out to be HP fingerprint software...
      My System SpecsSystem Spec

  4. Joined : Aug 2015
    I'm in the ghetto
    Posts : 705
    Windows 10 Pro x64
       15 Sep 2015 #4

    Oldnavy said: View Post
    Thanks all,
    turned out to be HP fingerprint software...
    What was the problem with the fingerprint software and how did you solve the issue please. (To help others with the same problem in the future)
      My System SpecsSystem Spec

  5. Joined : Sep 2015
    Posts : 3
       15 Sep 2015 #5

    The HP Simplepass.exe was continually creating new threads then deleting them but for about 6.
    disabling and stopping had no effect.
    As i don't use the fingerprint option, i uninstalled Simplepass and all stable....
      My System SpecsSystem Spec

  6. Joined : Oct 2014
    Posts : 841
    Windows 8.1, Win10Pro
       15 Sep 2015 #6

    There are LOTS of posts on the HP Support forum about Simplepass NOT working with Win10. Don't know if HP is working on an update for Win10 or not. There were similar complaints about HP Support Assistant NOT working with Win10, but HP's put out an upgraded version that now does.
      My System SpecsSystem Spec


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