1. Joined : Sep 2015
    Posts : 2
    10
       04 Sep 2015 #1

    Windows 10 won't boot system restore or reset?? Help please


    So windows 10 crashed and now it won't boot. It gets past the manufacturer logo (acer) and then I get a black screen with a blinking curser. I used a usb with windows to boot it up but have tried to restore it, but it failed. Reset it , keeping my files, and that didn't work either. I need to get into the laptop as it has my every photo of my daughter who is now 18months and all our wedding photos. Please help my wife is not happy!!!!
    Attached Thumbnails Attached Thumbnails image.jpg  
      My System SpecsSystem Spec


  2. Joined : Aug 2015
    I'm in the ghetto
    Posts : 705
    Windows 10 Pro x64
       04 Sep 2015 #2

    Hi Alanjog and welcome to the forum

    Assuming your hard disk has neither irretrievably failed or suffered major data corruption then:

    You can retrieve your all those deeply sentimental photos via a Linux Live disk. After that is done you can just do a clean install of Win10.

    Hopefully that will keep you off the sofa and out of the dog house!

    Edit: For future reference, please take note of the guidance within my signature. Thanks
      My System SpecsSystem Spec


  3. Joined : Sep 2015
    Posts : 2
    10
       07 Sep 2015 #3

    WhyMe said: View Post
    Hi Alanjog and welcome to the forum

    Assuming your hard disk has neither irretrievably failed or suffered major data corruption then:

    You can retrieve your all those deeply sentimental photos via a Linux Live disk. After that is done you can just do a clean install of Win10.

    Hopefully that will keep you off the sofa and out of the dog house!

    Edit: For future reference, please take note of the guidance within my signature. Thanks
    Thanks so much for the reply. I have never heard of Linux Live disk so thats very helpful. I went at it over the weekend and not sure how but it managed to do a system retore on the 5th try!! Wierd, anyway, i got in and now am backing up all my files before i proceed with a complete clean windows 10 install. Thanks again. Much appreciated.
      My System SpecsSystem Spec


 


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