Unclear Event Viewer Errors and System Hitching


  1. Posts : 2
    Windows 10
       #1

    Unclear Event Viewer Errors and System Hitching


    Windows Version: Windows 10 22H2 (OS Build: 19045.4046)

    I've been having a recurring issue for a while and I've hit a bit of a wall in terms of figuring out what's causing it. My PC has been experiencing minor 'hitching' for a while, initially I thought it was just something going on with my wireless mouse since the hitch would only ever visibly affect mouse movement (no audio freezing or any other visual freezing, seemingly.) This was always super brief and only ever a minor inconvenience.

    Then at some point later I started getting graphics driver crashes which were resolved by using DDU to get rid of the driver and installing an order Nvidia driver, the hitching continued however and in a few cases has lasted up to a few seconds.

    A few days ago I thought to check Event Viewer around the time one of the freezes happened and sure enough, around 90% of the time when I notice a hitch, an error shows up in the System log in Event Viewer however it seems so generic and lacking detail that there's no real indication of what's actually causing it. I have tried googling the issue multiple times before posting here and found only things that weren't entirely relevant or things that unfortunately did not help. One of the things I found was to run the sfc /scannow and DISM /online /Cleanup-image /restorehealth commands. The first time I ran sfc it did find something that was corrupted and apparently fixed it (though it made no impact on the hitching) and the DISM command ran and completed uneventfully. SFC has found no integrity violations the few times I've run it since.

    These are the errors that appear in event viewer:

    Unclear Event Viewer Errors and System Hitching-err1.pngUnclear Event Viewer Errors and System Hitching-err2.png
      My Computer


  2. Posts : 1,594
    win10 home
       #2

    In the Search box,start typing ---reliability ---which will give access to Reliability History.
    If there are entries,especially red flagged ones,then view each one to determine whether they are the same or not.
    For each one,open the ---view tech details --- and the first few lines will give the identifiable cause of the problem[s].
    Could you clarify what is meant by "hitching" with reference to a computer ?
      My Computer


  3. Posts : 2
    Windows 10
    Thread Starter
       #3

    joeandmarg0 said:
    In the Search box,start typing ---reliability ---which will give access to Reliability History.
    If there are entries,especially red flagged ones,then view each one to determine whether they are the same or not.
    For each one,open the ---view tech details --- and the first few lines will give the identifiable cause of the problem[s].
    Could you clarify what is meant by "hitching" with reference to a computer ?
    Unfortunately the only red entries in the reliability history correlate with a few games that stopped working (In all cases they just froze when shutting down and had to be closed via task manager). There are a lot of yellow entries relating to ASUS Update Helper (Unsuccessful application reconfiguration), about once every hour, but it doesn't seem like they have anything to do with my issue (and comparing the times in the reliability history and the errors in event viewer doesn't seem to suggest a correlation).

    I just mean a very brief freeze when I say hitching.
      My Computer


  4. Posts : 1,594
    win10 home
       #4

    The first Event viewer log shows a problem with Windows security authentication and as such a clean install might be the preferred solution.
    Publishing security information is unwise.
    Microsoft would be better placed to advise via their help site.
    You could try running dism and sfc again,in that order.
      My Computer


 

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