Windows 10: SFC Finds Corrupt Files but is Unable to Fix

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  1.    04 Sep 2015 #1

    SFC Finds Corrupt Files but is Unable to Fix


    I ran sfc /scannow in an admin command prompt, however when it completes I receive this message:

    "Windows Resource Protection found corrupt files but was unable to fix some
    of them. Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For
    example C:\Windows\Logs\CBS\CBS.log. Note that logging is currently not
    supported in offline servicing scenarios."

    Anybody know what this means, and how to fix it? I think that it may be somehow related to a few errors happening on my laptop--such as live tiles not working, and the inability to use some apps without crashes.

    Thanks in advance!

    CV
      My ComputerSystem Spec


  2. Posts : 1,964
    W10 Pro + W10 Preview
       04 Sep 2015 #2

    CosmicVibe said: View Post
    I ran sfc /scannow in an admin command prompt, however when it completes I receive this message:

    "Windows Resource Protection found corrupt files but was unable to fix some
    of them. Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For
    example C:\Windows\Logs\CBS\CBS.log. Note that logging is currently not
    supported in offline servicing scenarios."

    Anybody know what this means, and how to fix it? I think that it may be somehow related to a few errors happening on my laptop--such as live tiles not working, and the inability to use some apps without crashes.

    Thanks in advance!

    CV
    Open Command Prompt Admin and copy paste the following.
    dism /online /cleanup-image /restorehealth
      My ComputerSystem Spec


  3. Posts : 11,489
    Windows 10 Pro
       05 Sep 2015 #3

    CosmicVibe said: View Post
    I ran sfc /scannow in an admin command prompt, however when it completes I receive this message:

    "Windows Resource Protection found corrupt files but was unable to fix some
    of them. Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For
    example C:\Windows\Logs\CBS\CBS.log. Note that logging is currently not
    supported in offline servicing scenarios."

    Anybody know what this means, and how to fix it? I think that it may be somehow related to a few errors happening on my laptop--such as live tiles not working, and the inability to use some apps without crashes.

    Thanks in advance!

    CV
    When you get this error it means that the System File Check a.k.a. Windows Resource Protection simply could add/repair missing or corrupted files or other problems with these files.

    If you get this error you should try the following a few times:
    • sfc/scannow
    • reboot
    • sfc/scannow

    Only when after a few times sfc/scannow still hasn't solved it, then you could try DISM /Online /Cleanup-Image /RestoreHealth.

    A reboot is necessary for sfc in order to try to fix the problems, it usually takes a few tries for sfc to solve the problems.
      My ComputersSystem Spec

  4.    05 Sep 2015 #4

    axe0 said: View Post
    When you get this error it means that the System File Check a.k.a. Windows Resource Protection simply could add/repair missing or corrupted files or other problems with these files.

    If you get this error you should try the following a few times:
    • sfc/scannow
    • reboot
    • sfc/scannow

    Only when after a few times sfc/scannow still hasn't solved it, then you could try DISM /Online /Cleanup-Image /RestoreHealth.

    A reboot is necessary for sfc in order to try to fix the problems, it usually takes a few tries for sfc to solve the problems.
    I tried your aforementioned method, rebooting 3 times, and running sfc /scannow 3 times, but with no luck I've decided to try the DISM method.

    Thanks y'all!
    CV
      My ComputerSystem Spec

  5.    06 Sep 2015 #5

    axe0 said: View Post
    When you get this error it means that the System File Check a.k.a. Windows Resource Protection simply could add/repair missing or corrupted files or other problems with these files.

    If you get this error you should try the following a few times:
    • sfc/scannow
    • reboot
    • sfc/scannow

    Only when after a few times sfc/scannow still hasn't solved it, then you could try DISM /Online /Cleanup-Image /RestoreHealth.

    A reboot is necessary for sfc in order to try to fix the problems, it usually takes a few tries for sfc to solve the problems.
    I have tried that method, the DISM, and received the following message:

    "Microsoft Windows [Version 10.0.10240]
    (c) 2015 Microsoft Corporation. All rights reserved.

    C:\WINDOWS\system32>dism /online /cleanup-image /restorehealth

    Deployment Image Servicing and Management tool
    Version: 10.0.10240.16384

    Image Version: 10.0.10240.16384

    [==========================100.0%==========================]

    Error: 0x800f081f

    The source files could not be found.
    Use the "Source" option to specify the location of the files that are required to restore the feature. For more information on specifying a source location, see Configure a Windows Repair Source.

    The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log

    C:\WINDOWS\system32>"


    While great at operating other Windows features, the Command Prompt is a land I've yet to explore. Thanks for the help again.

    CV
      My ComputerSystem Spec


  6. Posts : 11,489
    Windows 10 Pro
       06 Sep 2015 #6

    That error is a known problem with windows 10
    Try an in-place upgrade, it should solve the issue.
      My ComputersSystem Spec

  7.    06 Sep 2015 #7

    So basically I'm going to Start>Settings>Update & Security>Recovery>Reset This PC

    Right?
      My ComputerSystem Spec


  8. Posts : 11,489
    Windows 10 Pro
       06 Sep 2015 #8

    CosmicVibe said: View Post
    So basically I'm going to Start>Settings>Update & Security>Recovery>Reset This PC

    Right?
    No, an in-place upgrade is different from a reset and refresh.
    Please follow the tutorial.
      My ComputersSystem Spec

  9.    08 Sep 2015 #9

    Similar problem


    Hi everyone!

    My laptop also shows the message "Windows Resource Protection found corrupt files but was unable to fix some of them"when I run sfc /scannow in an administrator command prompt. In addition to that, the home button, cortana, and the audio system don't work. Nothing happens if you click on them. And connecting to the internet is impossible, due to problems the troubleshooter could not identify. These problems started soon after I downloaded windows 10.

    Thanks in advance!
      My ComputerSystem Spec

  10.    13 Jan 2016 #10

    Really starting to regret going to windows 10... So many issues with corruption... Just doesn't seem to hold up like 7 did when there was an issue. I'm having this issue now... Windows 10 is nowhere near stable yet.
      My ComputerSystem Spec


 
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