Event viewer help


  1. Posts : 25
    Windows 10
       #1

    Event viewer help


    I had the PC randomly restart in the midst of playing a game and when I tried to look at the event viewer I really can't understaned what happened. I have Windows 11 22H2

    Event viewer just shows "The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly."

    When I click on details it shows the following. Can anyone tell me what could have happened here?

    Log Name: System
    Source: Microsoft-Windows-Kernel-Power
    Date: 2023-11-30 5:21:42 PM
    Event ID: 41
    Task Category: (63)
    Level: Critical
    Keywords: (70368744177664),(2)
    User: SYSTEM
    Computer: Gojo
    Description:
    The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331c3b3a-2005-44c2-ac5e-77220c37d6b4}" />
    <EventID>41</EventID>
    <Version>9</Version>
    <Level>1</Level>
    <Task>63</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8000400000000002</Keywords>
    <TimeCreated SystemTime="2023-11-30T22:21:42.9620912Z" />
    <EventRecordID>19015</EventRecordID>
    <Correlation />
    <Execution ProcessID="4" ThreadID="8" />
    <Channel>System</Channel>
    <Computer>Gojo</Computer>
    <Security UserID="S-1-5-18" />
    </System>
    <EventData>
    <Data Name="BugcheckCode">0</Data>
    <Data Name="BugcheckParameter1">0x0</Data>
    <Data Name="BugcheckParameter2">0x0</Data>
    <Data Name="BugcheckParameter3">0x0</Data>
    <Data Name="BugcheckParameter4">0x0</Data>
    <Data Name="SleepInProgress">0</Data>
    <Data Name="PowerButtonTimestamp">133458563978359278</Data>
    <Data Name="BootAppStatus">0</Data>
    <Data Name="Checkpoint">16</Data>
    <Data Name="ConnectedStandbyInProgress">false</Data>
    <Data Name="SystemSleepTransitionsToOn">8</Data>
    <Data Name="CsEntryScenarioInstanceId">30</Data>
    <Data Name="BugcheckInfoFromEFI">false</Data>
    <Data Name="CheckpointStatus">0</Data>
    <Data Name="CsEntryScenarioInstanceIdV2">30</Data>
    <Data Name="LongPowerButtonPressDetected">false</Data>
    <Data Name="LidReliability">false</Data>
    <Data Name="InputSuppressionState">0</Data>
    <Data Name="PowerButtonSuppressionState">0</Data>
    <Data Name="LidState">3</Data>
    </EventData>
    </Event>
      My Computer


  2. Posts : 1,594
    win10 home
       #2

    Could you confirm it is Win 10 with the problem,as in My Computer specifications and not Win 11given in line 2 of your post ?
    What is the rating of the Power Supply Unit [PSU ] ?
    In the Search box,start typing ---Reliability History ---and what red flags are there ?
      My Computer


  3. Posts : 5,330
    Windows 11 Pro 64-bit
       #3

    In this guide, we will be discussing the reasons for computer randomly restarting and tips for troubleshooting a PC that keeps restarting.
      My Computer


  4. Posts : 43,055
    Win 10 Pro (22H2) (2nd PC is 22H2)
       #4

    Was the shutdown abrupt or a graceful (normal) shutdown?

    If the former, don't expect anything useful to be logged.

    (For Win 11 - please see elevenforum.com)
      My Computers


  5. Posts : 16,956
    Windows 10 Home x64 Version 22H2 Build 19045.4170
       #5

    The event you have found contains no diagnostic information at all. Event 41 never does.
    Event viewer might well contain nothing of any use to you at all.
    If there's anything useful, it will come from examining events just before the one you found i.e. events just before the crash.

    Whilst I agree that you ought to be using Windows 11 Forum for your question, the answer in your case is the same for both OSes.


    Best of luck,
    Denis
      My Computer


 

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