PC freezes after minutes, but will be stable when underclocked?

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  1. Posts : 6,347
    Windows 11 Pro - Windows 7 HP - Lubuntu
       #11

    Are you somehow overclocking? If positive, manually or by a BIOS profile?
      My Computers


  2. Posts : 24
    Win 10 pro
    Thread Starter
       #12

    Megahertz said:
    Are you somehow overclocking? If positive, manually or by a BIOS profile?
    I have reset CMOS and loaded default settings in BIOS. Same results. I am pretty sure there is no overclocking.
      My Computer


  3. Posts : 43,010
    Win 10 Pro (22H2) (2nd PC is 22H2)
       #13

    Reduce to a single stick of RAM, then if you find it still freezes, swap that and try again.

    Grab a spare disk- install Win 10 on that. Any freezes? If so it's 'definitely' hardware.

    If not, return to the original system disk. Boot to Safe Mode. Any freezes?

    Continue like that finding things you can eliminate...
      My Computers


  4. Posts : 24
    Win 10 pro
    Thread Starter
       #14

    dalchina said:
    - seemed you'd fixed the original freezing problem...?

    - but wanted something to be faster than it now is - that's still unclear.
    Yes, with AMD Ryzen Master set to 3000 MHz instead of the default 3400 MHz it is stable. But the PC is then 30% slower than it used to be for my applications.

    I am also looking into a new motherboard. I know my windows license could be used on a new motherboard because after the BIOS update windows/office thought it was a new computer.

    - - - Updated - - -

    dalchina said:
    Reduce to a single stick of RAM, then if you find it still freezes, swap that and try again.

    Grab a spare disk- install Win 10 on that. Any freezes? If so it's 'definitely' hardware.

    If not, return to the original system disk. Boot to Safe Mode. Any freezes?

    Continue like that finding things you can eliminate...
    Everything is replaced except for the CPU/motherboard. No problem running memtest86+ either on the original RAM as well as the replacement RAM.

    I have tried different nvme disks and locations on the motherboard. Maybe I could try to boot from a SATA disk.
      My Computer


  5. Posts : 132
    W10
       #15

    Sounds like problems with overheating, or due to overclocking.
    AYTVaF said:
    No problem running memtest86+ either on the original RAM as well as the replacement RAM
    Had issues with a RAM chip without ever reporting any errors on any memtest, at the time I thought it was an issue with the GPU (AMD) I almost went nuts trying to figure out what was happening, just sharing. In my case I solved it buying a new RAM chip, funny enough... the discarded chip is working perfectly on my wife's computer without issues. In case you are scratching your head about what I said, this is quite common, doesn't happen every day but it happens, even having the same specs. I've had Pcs (but mostly Macs) that would reject specific ram chips but would accept others, the solution goes around playing around with them (sometimes even the order of the chips becomes an issue).
      My Computer


  6. Posts : 1,067
    windows 10
       #16

    The freeze came back with a new motherboard.
    Ryzen 9 5950x - Motherboard Locks Up and Programs ... - AMD Community

    If you haven't already done so, do some google searching.
      My Computer


  7. Posts : 1,594
    win10 home
       #17

    What entries do you have in Reliability History after the freeze has occurred?
      My Computer


  8. Posts : 1,067
    windows 10
       #18

    After having tried everything with your configuration, changing the CPU, the same or another reference would be the solution.
    Reddit - Dive into anything


    Processor changed, rma, resolved...
    Solved: Re: 5950x Windows 10 Freezing - AMD Community
    Last edited by itsme1; 27 Nov 2023 at 17:07.
      My Computer


  9. Posts : 24
    Win 10 pro
    Thread Starter
       #19

    joeandmarg0 said:
    What entries do you have in Reliability History after the freeze has occurred?
    Some updates and a red icon with the message "Windows was not properly shut down". The index itself around 8 today from a 2 twenty days ago.

    Seems like a very useful tool.
      My Computer


  10. Posts : 43,010
    Win 10 Pro (22H2) (2nd PC is 22H2)
       #20

    Assuming you used the power button after the freeze had occurred, that message probably refers to that action rather than helping you with the freeze. It would be unusual to find any report captured about a freeze that was not temporary as there's no time for any report to be generated.
      My Computers


 

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