Strange Explorer problem


  1. Posts : 17
    Windows 10
       #1

    Strange Explorer problem


    I am getting a weird explorer issue. When I attempt to open a folder on my SSD, I get an hourglass and it takes like 10 second to open a folder if I double-click on it. If typed in the path in explorer's path, it opens without a lack. I feel that clicking on anything in explorer triggers the lag. I have tried the following:

    1. Clear Explorer File Cache.
    2. Disconnected network drives.
    3. Remove Quick access.
    4. Changer folder optimization to just general for all
    5. Removed Onedrive. There are no other drive software like google drive.
    6. Go through environment variables like path and verify that no network drive exists and all paths are valid.
    7. Nothing shows up in the event log.
    8. According to WMIC, the Smart status of the drive a Micron 2300 NVME is OK.

    I do notice that when I click on an explorer item, there is no increase cpu, memory or disk activity but there is an increase in network activity. Frankly, I am stump at what could be at fault. I find it weird that open the folder by clicking on it is slow, but typing out the path is not.

    Note that the computer isn't underpower. It's an i7 with 32 gb of memory.
      My Computer


  2. Posts : 6,565
    Windows 11 Pro - Windows 7 HP - Lubuntu
       #2

    Lets do the basic.
    Open a CMD window as administrator and type:
    chkdsk c: /f
    It will say your disk is in use and ask if you want to schedule to next start = yes
    Restart

    Back to Windows, open a CMD window as administrator and type:
    sfc /scannow

    If it finds any corrupted files, fixing or not, reboot and run again

    Then run
    Dism /Online /Cleanup-Image /ScanHealth
    and
    Dism /Online /Cleanup-Image /RestoreHealth
      My Computers


  3. Posts : 5,392
    Windows 11 Pro 64-bit
       #3

    Try disabling third-party Shell Extension to see one of them causing the problem.

    In this Video, i will show you how to fix the slow right-click issues and File Explorer Crashing problems in Windows.

      My Computer


  4. Posts : 17
    Windows 10
    Thread Starter
       #4

    Both sfc, dism and checkdisk were done. While there were some initial issues, they were resolved but the issue remains. Unfortunately, I could not check the explorer extensions. This is a work machine so I have no admin rights. I had to contact the helpdesk to run SFC and DISM. The shell extension would be too involved.
      My Computer


  5. Posts : 6,565
    Windows 11 Pro - Windows 7 HP - Lubuntu
       #5

    On a work machine you probably have some restrictions and policies set by the IT.
    It can be many things but as you don't have the rights it's difficult to test.
    See if other computers on the company has same issue.
      My Computers


  6. Posts : 282
    Windows 10 Pro
       #6

    User FreeBooter is on the right path. I use Autoruns to mess with that stuff though. Since this is a company machine, why don't you bug IT?
      My Computer


 

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