high memory usage on Surface Pro 5

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  1. Posts : 220
    Windows 10
       #1

    high memory usage on Surface Pro 5


    Hi folks.
    My surface 5 is extremly slow since I purchased it used.
    Just at boot memory usage goes as high as 80%, CPU usage often spikes to 100 % and Surface while usage often freezes,lags,stops to input commands even with only 2 tabs opened in Chrome.
    I am sending screenshots of task manager.
    What can I do?
    Is there a way to dissable unnecessary services,and which one?
    I thought to install custom version of modified Windows 10 for slower PCs.
    Installation even took 40 GBs of space and I don't even have more then 10 small programs installed.
    What can I do to speed this boy up because it really works so daaaaamn slow?
    I tried to screenshot spikes of CPU to 100 %,but could not.
    high memory usage on Surface Pro 5-screen-shot-04-17-23-11.58-am.jpghigh memory usage on Surface Pro 5-screen-shot-04-17-23-12.02-pm.jpghigh memory usage on Surface Pro 5-screen-shot-04-17-23-12.05-pm.jpghigh memory usage on Surface Pro 5-screen-shot-04-21-23-02.54-pm.jpg
      My Computer


  2. Posts : 18,034
    Win 10 Pro 64-bit v1909 - Build 18363 Custom ISO Install
       #2

    Hello @frozensun,

    I have noticed that you have NOT had ANY replies, so I thought that I would try and help.

    As a start:



    Perform a Clean Boot > Perform a Clean Boot in Windows 10 to Troubleshoot Software Conflicts



    > Open and Use Disk Cleanup in Windows 10 - Extended



    > Copy & Paste chkdsk %SystemDrive% into a CMD Prompt and press Enter.

    Check the CHKDSK results above, especially for . . .

    -> Bad file records processed.
    -> Windows has checked the file system and found no problems.
    -> No further action is required.
    -> In bad Sectors.



    > Copy & Paste sfc /scannow into a CMD Prompt and press Enter.



    I hope this helps.
      My Computer


  3. Posts : 220
    Windows 10
    Thread Starter
       #3

    Paul Black said:
    Hello @frozensun,

    I have noticed that you have NOT had ANY replies, so I thought that I would try and help.

    As a start:



    Perform a Clean Boot > Perform a Clean Boot in Windows 10 to Troubleshoot Software Conflicts



    > Open and Use Disk Cleanup in Windows 10 - Extended



    > Copy & Paste chkdsk %SystemDrive% into a CMD Prompt and press Enter.

    Check the CHKDSK results above, especially for . . .

    -> Bad file records processed.
    -> Windows has checked the file system and found no problems.
    -> No further action is required.
    -> In bad Sectors.



    > Copy & Paste sfc /scannow into a CMD Prompt and press Enter.



    I hope this helps.
    Ok,let me do as you wrote..btw this is at boot:
    high memory usage on Surface Pro 5-screen-shot-04-22-23-05.02-pm.jpghigh memory usage on Surface Pro 5-screen-shot-04-22-23-05.11-pm.jpg

    As you requested:
    high memory usage on Surface Pro 5-screen-shot-04-22-23-05.06-pm.jpg
    high memory usage on Surface Pro 5-screen-shot-04-22-23-05.13-pm.jpg
    Hope something helps...

    Anyhow I can install some custom Windows 10 installations for low tier PCs,though they are modifed and I am not sure if that is smart to install on Microsoft hardware.
      My Computer


  4. Posts : 18,034
    Win 10 Pro 64-bit v1909 - Build 18363 Custom ISO Install
       #4

    Hello @frozensun,

    frozensun said:
    I can install some custom Windows 10 installations for low tier PCs, though they are modified and I am not sure if that is smart to install on Microsoft hardware.
    Personally, I would NOT install ANY modified W10 installations as you have NO idea what nasties are in there [ Viruses, Malware, Spyware, Rootkits, Keyboard Loggers, etc, etc ].

    Just a couple of points:

    - Any reason why you did NOT run Disk Cleanup ? [ Pay attention to the check boxes ]
    - Did you have this problem BEFORE you installed Process Lasso ?
      My Computer


  5. Posts : 220
    Windows 10
    Thread Starter
       #5

    Paul Black said:
    Hello @frozensun,



    Personally, I would NOT install ANY modified W10 installations as you have NO idea what nasties are in there [ Viruses, Malware, Spyware, Rootkits, Keyboard Loggers, etc, etc ].

    Just a couple of points:

    - Any reason why you did NOT run Disk Cleanup ? [ Pay attention to the check boxes ]
    - Did you have this problem BEFORE you installed Process Lasso ?
    I don't worry about that, since I don't use credit card for online purchases etc....
    Yes, I did, process lasso is not the cause of this.

    How about using Windows 10 Debloater, to clean what I really don't need on this tablet?
      My Computer


  6. Posts : 46
    Windows 10 23H2
       #6

    frozensun said:
    I don't worry about that, since I don't use credit card for online purchases etc....
    Yes, I did, process lasso is not the cause of this.

    How about using Windows 10 Debloater, to clean what I really don't need on this tablet?
    I would say that's depends on who made the debloater. If you have technical skills to see what's the app ou script made, than it's ok.
      My Computer


  7. Posts : 220
    Windows 10
    Thread Starter
       #7

    Lokateu said:
    I would say that's depends on who made the debloater. If you have technical skills to see what's the app ou script made, than it's ok.
    GitHub - Sycnex/Windows10Debloater: Script to remove Windows 10 bloatware.

    What should be normal RAM usage (without a few programms) at boot ?

    - - - Updated - - -

    Actually this RAM usage might be normal.
    I just booted my other 2 tablets with W10 , around 2.8GB of RAM is used at boot.
      My Computer


  8. Posts : 1,253
    Windows 10
       #8

    high memory usage on Surface Pro 5-unstitled.png

    Yep that is around what a healthy system will be using without any extensive overhead like when running in idle or at boot. You should not be looking at debloating its not your issue you need to find out what the computer is doing and why.

    Have you reinstalled windows or done a factory reset? since buying the PC? as you mentioned it was used. I also see in the ealier photo there is TeamViewer running which is used by hackers to remote into PC's. Did you install TeamViewer? or was it already there?

    You have high I/O all around like your hard disk and also your CPU in those first images are pretty taxed looking you can even tell just buy the graph image on each part in that the graph is very sporadic in nature a healthy systems graphs would be more flatter not big peaks.

    You could have Malware or the previous people are monitoring the computer or anything.

    If you have not you would want to at least factory reset the PC. If it is connected to the internet I would even take it offline first and run some preemptive measures, you shouldn't just connect PC's to your network anyway without known integrity of them.

    - - - Updated - - -

    PrintScreen64.exe from software called Gadwin did you put this on the computer?
      My Computer


  9. Posts : 131
    W10
       #9

    frozensun said:
    My surface 5 is extremly slow since I purchased it used.
    Just at boot memory usage goes as high as 80%, CPU usage often spikes to 100 % and...
    I can help; mine it's a Surface 3 with 2G Ram (Atom, not iCore) and was extremely slow at boot, needing you to wait until "it finished" whatever it was doing. It came with Windows 10 fully updated to the latest version: that was the problem, along with bloatware.

    What I did: install from scratch.

    You can download an official (untouched!) Windows 10 install from Microsoft and burn to DVD or USB with any tool for that matter, the latest version is supposed to be the best and most secure, etc, but it's not always what you need, the latest one will consume more space and memory. I went straight to 1903 / 18362.30, that's MY personal choice, you can choose a different one. Opinions will vary, but W10 was pretty fast, then got pretty slow, and many agree 1903 is a good choice, later versions continued to get slow and bloated, but as I said: it's your choice, I'm just sharing what worked for me. This way (via Microsoft) you get a fully secure untouched ISO, but you have to search for a while; if you use the Windows media tool, you will get the latest version (tons of gigs), so do it manually, I mean search until you find what you want and need.

    After installing, my Surface was pretty fast and smooth, your model is faster, so it should work even better. The first thing I did was blocking the Windows updates (yes I know), but if you don't do it, you will get automatic downloads and eventually updates until you reach a version you don't like because it's slow.

    Chrome it's faster than Firefox, but it used more resources and more energy. I use Firefox because I prefer it over Chrome, and it saves resources, it's not energy consuming, etc etc.

    Extra, and completely optional:

    • Read about disabling unneeded services, this depends on your use (like gaming, XBox, etc), I can't guide you there, as I said it's completely personal.
    • Read about removing unwanted apps (same as above)
    • There are some debloat scripts around (like Titus debloat), these work pretty well, I tried a few myself but are not exactly pretty to follow, need reading twice to avoid messing up, and remember to perform a full restore point, because if you mess up something you will need this to revert.
    • Careful with the antivirus option you choose, these things consume a lot of resources, some more than others. I decided to stay with Windows Defender, it works pretty well and only specific versions consume tons of resources, in short: it's a nice antivirus. Just remember that at times, it will use some services to update stuff and you will see some spikes on memory and CPU, but this only happens every now and then. You can read about tweaking it to save resources too.


    In case you are interested, there are some tools that allow you to tweak your own Microsoft ISO installer and remove whatever you don't want/need, this takes time, but you end up with a very secure final custom ISO to use on all your installations.

    Good luck.
      My Computer


  10. Posts : 220
    Windows 10
    Thread Starter
       #10

    hroldan said:
    I can help; mine it's a Surface 3 with 2G Ram (Atom, not iCore) and was extremely slow at boot, needing you to wait until "it finished" whatever it was doing. It came with Windows 10 fully updated to the latest version: that was the problem, along with bloatware.

    What I did: install from scratch.

    You can download an official (untouched!) Windows 10 install from Microsoft and burn to DVD or USB with any tool for that matter, the latest version is supposed to be the best and most secure, etc, but it's not always what you need, the latest one will consume more space and memory. I went straight to 1903 / 18362.30, that's MY personal choice, you can choose a different one. Opinions will vary, but W10 was pretty fast, then got pretty slow, and many agree 1903 is a good choice, later versions continued to get slow and bloated, but as I said: it's your choice, I'm just sharing what worked for me. This way (via Microsoft) you get a fully secure untouched ISO, but you have to search for a while; if you use the Windows media tool, you will get the latest version (tons of gigs), so do it manually, I mean search until you find what you want and need.

    After installing, my Surface was pretty fast and smooth, your model is faster, so it should work even better. The first thing I did was blocking the Windows updates (yes I know), but if you don't do it, you will get automatic downloads and eventually updates until you reach a version you don't like because it's slow.

    Chrome it's faster than Firefox, but it used more resources and more energy. I use Firefox because I prefer it over Chrome, and it saves resources, it's not energy consuming, etc etc.

    Extra, and completely optional:

    • Read about disabling unneeded services, this depends on your use (like gaming, XBox, etc), I can't guide you there, as I said it's completely personal.
    • Read about removing unwanted apps (same as above)
    • There are some debloat scripts around (like Titus debloat), these work pretty well, I tried a few myself but are not exactly pretty to follow, need reading twice to avoid messing up, and remember to perform a full restore point, because if you mess up something you will need this to revert.
    • Careful with the antivirus option you choose, these things consume a lot of resources, some more than others. I decided to stay with Windows Defender, it works pretty well and only specific versions consume tons of resources, in short: it's a nice antivirus. Just remember that at times, it will use some services to update stuff and you will see some spikes on memory and CPU, but this only happens every now and then. You can read about tweaking it to save resources too.


    In case you are interested, there are some tools that allow you to tweak your own Microsoft ISO installer and remove whatever you don't want/need, this takes time, but you end up with a very secure final custom ISO to use on all your installations.

    Good luck.
    How can I download that specific version 1903 / 18362.30 and where to find it?
      My Computer


 

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