Blue Screen "Your Device Ran Into a Problem"

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  1. Posts : 42,511
    Win 10 Pro (22H2) (2nd PC is 22H2)
       #11

    Are you booting from a Win 10 install disk via 'Repair your computer' and so to a command prompt and then running chkdsk?

    Try
    chkdsk X: /scan

    changing X as necessary for the appropriate letter.

    Results should be on screen. Scan only.
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  2. Posts : 340
    Windows 10 Home 64 Bit
    Thread Starter
       #12

    Ah, no.....just from an ordinary Command Prompt.......so boot from an installation USD drive ??
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  3. Posts : 6,196
    Windows 11 Pro - Windows 7 HP - Lubuntu
       #13

    Del 80 said:
    Ah, no.....just from an ordinary Command Prompt.......so boot from an installation USD drive ??
    If you can't boot into Windows, how are you launching a Command Prompt? From Repair my Computer?

    I told you to boot from an installation drive.
    Please follow the instructions on post #3
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  4. Posts : 340
    Windows 10 Home 64 Bit
    Thread Starter
       #14

    But I CAN boot into Windows.......the machine is running normally.......
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  5. Posts : 42,511
    Win 10 Pro (22H2) (2nd PC is 22H2)
       #15

    Then it's simple, as I've posted so many times..
    From an admin command prompt run
    chkdsk c: /scan
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  6. Posts : 5,276
    Windows 11 Pro 64-bit
       #16

    Try booting your computer into Safe Mode.

    Try Startup Repair tool from recovery environment.

    Try to system restore your computer.

    In this video, you will learn how to scan and repair Windows operating system files by using the System File Checker (SFC.exe) tool, if Windows cannot start.

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  7. Posts : 340
    Windows 10 Home 64 Bit
    Thread Starter
       #17

    Thanks for all the replies.....sorry to have been a pain......I could run the CHKDSK, but it wouldn't let me view the results......This time it has, and has now taken me to the repair disk screen......fingers crossed that the blue screen will now not appear again....we shall see !!.....Thanks again.......

    - - - Updated - - -

    Just an addition.....IF the exercise has solved the problem, it has caused another one.......every time I started W10 it went into "Preparing Windows" mode, and I lost all of the desktop icons.......all sorted now though, using good old System Restore !!......Thanks to all who replied.......
    Last edited by Del 80; 23 Apr 2023 at 03:44.
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  8. Posts : 6,196
    Windows 11 Pro - Windows 7 HP - Lubuntu
       #18

    Del 80 said:
    Just an addition.....IF the exercise has solved the problem, it has caused another one.......every time I started W10 it went into "Preparing Windows" mode, and I lost all of the desktop icons.......all sorted now though, using good old System Restore !!......Thanks to all who replied.......
    It means that it didn't find your profile files and it has created a temporary one.
    It may mean that your drive is dying. Backup your data ASAP.

    As check disk a log of the results. Please post the last one
    Read Chkdsk Log in Event Viewer in Windows 10
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