Excessive Windows slowness, not loading properly etc

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  1. Posts : 44
    Win 10 x 64
       #1

    Excessive Windows slowness, not loading properly etc


    Windows 10 22H2
    Build 19045.2728
    Auto Updates.

    My PC is a self build tower with a motherboard that's now about 6 years old but until now hasn't given any issues. I've 3 drives on board - a 256 GB SSD with Windows alone on it, a 2TB & 1TB SATA drives.

    4 nights ago when I did my usual shutdown procedure going through Windows/Shut Down the computer was taking ages acting somewhat as if hung. It didn't indicate any issues, nor that it was updating Windows etc, so as I was in a rush, I opted to just shut down via the case button. So then the problems began the next day when I switched it on, and initially all looked ok, until it got to the Windows loading screen where it hung. After 15 minutes I got rather impatient and just restarted it again via the case (I know, I know!!). But 2nd time around, I decided to go do something else rather than watching a black screen with a wait symbol (new one to me!) and amazingly just as I was figuring I'd killed Windows completely, it loaded. However, it then took another age to get from password screen to loading anything else, but eventually did so. But the problems continue on.

    If I want to open a program, regardless of which it might be, it again will take anything up to 10 minutes to load & sometimes even after loading will hang and I can't tell if it's a temp or permanent problem so give up eventually & just close it.

    Also, while it will load ok from a cold start without any problems , I daren't restart for any reason, or it will behave again as if it just isn't going to load at all - took 20 mins yesterday to do so.

    The 2TB drive is a Seagate Firecuda (ST2000dx002) and the 1TB drive a Western Digital wd10evvs & is the oldest of the 3 drives I think. I've checked out the drives for space issues but each has a decent amount of space on it - the SSD having around 90GB left on it as I've cleared so much off to ensure it wasn't a lack of space causing the issues. But I've just ordered a 500GB SSD to replace it to ensure it copes into the future. I do, however, tend to like partitions a lot so have the 2 HDDs partitioned into 7 or 8 each just to make it easier to separate stuff.

    I do reasonably regular housekeeping in clearing caches etc, but haven't got off PC backups done as I no longer have an internal DVDR drive and so tend to just move backups onto the 2 TB drive.

    I really just wanted to get some feedback on the issues likely being down to maybe a failing drive before I deal with whatever else might be the likely cause.
      My Computer


  2. Posts : 18,045
    Win 10 Pro 64-bit v1909 - Build 18363 Custom ISO Install
       #2

    Hello @TKR99,

    It certainly sounds if it is getting itself confused in some way.

    As an initial start . . .

    - Unplug ALL the disks EXCEPT the SSD [ which has the OS ] and see if the problem still exists.
    - Is the computer Networked ?
    - Are you using One Drive to sync your data ?
    - Is there anything showing excessive usage in Task Manager [ Processes ] ?
    - Have you had any BSOD's ?
    - Were there ANY error messages ?
    - Are you Overclocking ?

    A screenshot of your Disk Management might also help. Make sure that ALL the text in ALL the columns is visible and showing the whole window. UPLOAD the screenshot using one of the following methods . . .

    > How to Post a Screenshot of Disk Management
    > How to Upload and Post Screenshots and Files at Ten Forums

    We can then advise if necessary performing additional tests such as Disk Cleanup, MemTest86+, Hard Disk Sentinel, chkdsk, sfc /scannow, Dism /Online /Cleanup-Image /RestoreHealth etc.

    I hope this helps.
    Last edited by Paul Black; 05 Apr 2023 at 09:34.
      My Computer


  3. Posts : 44
    Win 10 x 64
    Thread Starter
       #3

    Hi Paul
    Thanks SO much for such a comprehensive & speedy response, as I'm keen to try & get this sorted quickly if at all possible. I can provide some of the info you've requested now & the rest tomorrow:

    -Unplug ALL the disks EXCEPT the SSD [ which has the OS ] and see if the problem still exists. - Will do that tomorrow at startup.
    - Is the computer Networked ? Wirelessly yes but only to my laptop which only gets used for 1 program in the evenings.
    - Are you using One Drive to sync your data ? No,
    - Is there anything showing excessive usage in Task Manager [ Processes ] ? Yep - Firefox 102.9 (64) but I'd shut it down when I saw that & cleaned up caches etc with Glary but didn't solve the problem. I've also stopped using Outlook since yesterday for the same reason but equally no help.
    - Have you had any BSOD's ? None.
    - Were there ANY error messages ? None.
    - Are you Overclocking ? No.

    I'll update tomorrow when I do the drive disconnections & see how things go. Frustrating if it is down to one of the SATAs perhaps but at least I'll know & can replace if need be.
    Thanks :)
      My Computer


  4. Posts : 42,511
    Win 10 Pro (22H2) (2nd PC is 22H2)
       #4

    Note that a recent update has been reported as causing some people odd problems:
    News: Issues reported with March update KB5023696

    but haven't got off PC backups done as I no longer have an internal DVDR drive
    Strongly and endlessly recommended: 3rd party disk imaging of at least your O/S partitions to EXTERNAL storage.
    That way your backup can be secured from theft/ransomware, power failure etc.
      My Computers


  5. Posts : 44
    Win 10 x 64
    Thread Starter
       #5

    "Strongly and endlessly recommended: 3rd party disk imaging of at least your O/S partitions to EXTERNAL storage."
    Oh trust me I know - it's just that I'm on very limited fixed income & having to shell out for 2 new drives quite possibly is going to hammer what funds I have available. Constant challenge! I don't like using my credit card basically but maybe might have to for this problem.

    Paul - I did a bit of disk checking & it looks like what I suspected might well be partly to blame perhaps. The WD disk might well be starting to have problems that require a replacement - Partition Master stuck a nice big Caution sign on it showing these errors.
    Excessive Windows slowness, not loading properly etc-wdsata.jpg .

    I'll still go ahead & do the single drive check tomorrow & update you.
      My Computer


  6. Posts : 18,045
    Win 10 Pro 64-bit v1909 - Build 18363 Custom ISO Install
       #6

    Hello @TKR99,

    Thanks for the replies so far and of course keep us all updated.

    TKR99 said:
    Paul - I did a bit of disk checking & it looks like what I suspected might well be partly to blame perhaps. The WD disk might well be starting to have problems that require a replacement - Partition Master stuck a nice big Caution sign on it showing these errors.

    Excessive Windows slowness, not loading properly etc-wdsata.jpg .

    I'll still go ahead & do the single drive check tomorrow & update you.
    If the WD is starting to fail, and using ONLY the OS connected drive when Booting solves the problem, then my priority would then be to extract ALL the data [ Personal Folders, Files, or Important Information etc ] somewhere else as quickly as possible, but you will only know this tomorrow after the test.

    The below is an excellent way to do this as it will NOT put any load [ well, minimal ] on the WD.

     Linux Live USB / DVD:

    A Linux Live USB/DVD is a good emergency method of retrieving data from an otherwise UN-bootable drive or if you are having other drive difficulties.

    Basically . . .

    [1] Download the Linux ISO - I always use Linux Mint although there are others available.
    [2] Create a Bootable USB/DVD [ media ] using Rufus for example => Rufus.
    [3] Boot the media.
    [4] Copy the files, folders, videos, music, and pictures etc from the OS to an external HDD/SSD or USB.

    > Download Linux Mint 20 Ulyana



    I hope this helps.
      My Computer


  7. Posts : 42,511
    Win 10 Pro (22H2) (2nd PC is 22H2)
       #7

    Ways to detect early life failure:

    a. One benefit of routinely using disk imaging- included disks other than the system disk- is that (at least when using Macrium Reflect) a CRC check is performed. Failure of aource data integrity when imaging the disk -> an error message.
    When this happened- inspecting the disk showed the same sort of thing as you are seeing- the disk was starting to fail.

    b. Leave e.g. Crystal Diskinfo (free) running set to warn of thresholds being exceeded.
    That way you are alerted.
      My Computers


  8. Posts : 44
    Win 10 x 64
    Thread Starter
       #8

    Removed the WD drive & sure enough everything (incl Restarts) works perfectly as it should - fast without any hiccups. So at least now the problems confirmed hopefully.

    Thanks so much again - I'd probably eventually have thought to run disk checking software on the drive, but your responses & speedy help have maybe saved me losing everything suddenly up ahead so yes, I'll undertake the steps you've suggested. I just need to go invest in a new drive now which is going to cripple my meagre budget after perhaps foolishly jumping to get the new SSD tho I know it'll not go to waste.

    For now, I'm going to just suffer not being able to access 1/3 of my most important folders/files etc & keep the drive off until I can do the above.

    Huge thanks to everyone for their input!!
      My Computer


  9. Posts : 6,196
    Windows 11 Pro - Windows 7 HP - Lubuntu
       #9

    HDDs are dead tech. Only buy a HDD if you're looking for big storage (>4T). And only buy first grade HDD like WD GOLD, WD Ultrastar or HGST
      My Computers


  10. Posts : 44
    Win 10 x 64
    Thread Starter
       #10

    Oops - wish I'd read your post 10 mins ago - just got a Seagate 2TB one as it was really all I could afford. So what's the current storage option over HDDs? SSD?
      My Computer


 

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