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#61
sorry my bad - read it wrong:
The last unexpected shutdown and restart or BSOD seen in the log files was on 02/19/2023.
Please turn off WDV using verifier /reset.
Looks good.
ok will do
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Just a few questions:
- So was the result of the BSOD definately a driver issue? (Nvidia in this case) So can hardware errors be ruled out?
- I'm using quite an old Nvidia driver at the moment which seems stable but i am most likely going to have to update at sometime. How do i go about doing it in future? Do i use DDU each time? Make sure GeForce Experience is always uninstalled?
- I currently have both Window Update and Device Installation settings to off/disabled. Do i turn these back on?
- Could i benefit from a total re-format of Windows or is that excessive?
Like i said at the start of the post i only got this error around 5 times in 6-8 months but wasn't sure if i should leave it or investigate further.
Any further help would be appreciated.
The misbehaving driver was diagnosed / confirmed by using WDV.
If a driver is reinstalled and there are no longer any unexpected shutdowns and restarts then this indicates that there was a misbehaving driver. There were no hardware problems. Hangs and freezes often come from misbehaving drivers too.
An underlying hardware problem is diagnosed if there is a failure to achieve computer stability despite the reinstallation of a driver followed by the trial of multiple driver versions. The exceptions to this are typically a new Windows version / build.
Going forward:
a) Record the driver version that created computer stability
b) In case there are any future problems remember the methods to prevent Windows from update non-Microsoft drivers
c) Make free backup images and save the images to another disk drive or the cloud
If there are other computer problems, such as performance problems, malware, etc, you can clean install Windows.
Then reinstall the applicable drivers.
If you do not want freshly installed drivers, the current drivers can be independently backed up and restored to speed up a clean install.
If you want to spend time troubleshooting you could clean install and monitor the computer.
If there are no computer instability problems then your set.
If there are computer instability problems after a clean install you could:
a) identify and replace a misbehaving driver
b) turn off Windows updates of non-Microsoft drivers as needed
c) Make new backup images
I will monitor over next few days just to make sure things are still stable and if they remain so i will close this thread.
Just want to say thank you for the extensive help/recommendations and will rep you and others who helped along the way.
You're welcome.
Glad to help.
how does the rep work again? i cant seem to give you any rep points.
Says something about "spreading more rep points" until i can give one to you.
Typically other members must be given reps before one member can be given a second rep.
I have had the exact same issue just occur yesterday (also with a new PSU). Could someone please confirm exactly which NVidia driver it is that is causing the issue?
According to Device Manager I currently have 31.0.15.1694 installed. Windows update history also shows the same. MSI AB says 516.94.
Hi All, I an now getting the VOLMGR 141 error. I was told by a technician it was my GPU, put in a brand new 4070 super and still have the same issue. Mainly happens when I open games but can happen at random also. Can anyone help with this.
Thanks,
Steve