Event ID 161 Volmgr issue  

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  1. Posts : 1,580
    11, 10, 8.1 and 7 all Professional versions, and Linux Mint
       #21

    Coach81
    I cannot establish the cause from the logs
    The software proection service should not as far as I know be reported as turned off and scheduled for restart

    The logs show
    Event[1007]:
    Log Name: Application
    Source: Microsoft-Windows-Security-SPP
    Date: 2023-01-26T12:11:46.9830000Z
    Event ID: 903
    Task: N/A
    Level: Information
    Opcode: N/A
    Keyword: Classic
    User: N/A
    User Name: N/A
    Computer: DESKTOP-KIE0PIR
    Description:
    The Software Protection service has stopped.

    then we get
    Event[1009]:
    Log Name: Application
    Source: Microsoft-Windows-Security-SPP
    Date: 2023-01-26T12:12:39.3310000Z
    Event ID: 16384
    Task: N/A
    Level: Information
    Opcode: N/A
    Keyword: Classic
    User: N/A
    User Name: N/A
    Computer: DESKTOP-KIE0PIR
    Description:
    Successfully scheduled Software Protection service for re-start at 2123-01-02T10:12:39Z. Reason: RulesEngine.

    The reason I asked about it is that some pirated/hacked software can attempt to turn off various aspects of security
    I WAS NOT however suggesting that you had knowlingly installed such.

    I will leave you with zbook but will keep monitoring to see how things are going.

    IMHO unless my colleague finds something your way forward in the first instance is a repair install of windows
    Repair Install Windows 10 with an In-place Upgrade
    I suggest this to eliminate windows system problems.

    It would also be beneficial in view of the daily poower cuts -
    UNLESS you know that
    So i will add that i live in South Africa and due to the economic situation here we have rolling blackouts everyday.
    blackouts have NEVER occurred whilst the computer was ON and especially whilst updating.

    I do not know what your budget is, but my advice in view of these daily rolling blackouts, unless you can always ensure the computer is never in use at the time of a blackout, would be to consider an Unintteruptible power supply.

    I wish you the best of luck with it
      My Computer


  2. Posts : 109
    Windows 10 64 bit
    Thread Starter
       #22

    @Macboatmaster

    Ok no problem.

    My computer is never on during blackouts as times are specified when they occur. So im always switching off before that happens.

    I will continue with the verifier for now and see if anything pops up.
      My Computer


  3. Posts : 40,426
    windows 10 professional version 1607 build 14393.969 64 bit
       #23

    Each time WDV (selecting all non-Microsoft drivers) is restarted post either:
    a) a new querysettings share link (no immediate BSOD)
    b) V2 log collector share link (immediate BSOD)

    If a BSOD appears at a later time after WDV is running continuously post a new V2 share link into the newest post.
      My Computer


  4. Posts : 109
    Windows 10 64 bit
    Thread Starter
       #24

    Tests performed:
    Microsoft OneDrive - Access files anywhere. Create docs with free Office Online.

    Drivers tested:
    Microsoft OneDrive - Access files anywhere. Create docs with free Office Online.

    Only thing ive noticed so far is restarting takes a little longer, screen goes black, monitor goes into standy-mode - takes about 15-20 seconds before its restarts properly and does its startup which goes normally.
      My Computer


  5. Posts : 40,426
    windows 10 professional version 1607 build 14393.969 64 bit
       #25

    If possible please include the querysettings results as one share link displaying tests with drivers.

    Restart WDV with these customized tests:

    Code:
        
        [ ] 0x00000200 Force pending I/O requests.
        [ ] 0x00000010 I/O verification.
        [ ] 0x00000400 IRP logging.
        [ ] 0x00002000 Invariant MDL checking for stack.
        [ ] 0x00004000 Invariant MDL checking for driver.
        [ ] 0x00008000 Power framework delay fuzzing.
        [ ] 0x00010000 Port/miniport interface checking.
        [ ] 0x00040000 Systematic low resources simulation.
        [ ] 0x00200000 NDIS/WIFI verification.
        [ ] 0x00800000 Kernel synchronization delay fuzzing.
        [ ] 0x01000000 VM switch verification.
        [ ] 0x02000000 Code integrity checks.


    Post a new V2 share link and indicate whether there was a BSOD while using WDV.
      My Computer


  6. Posts : 109
    Windows 10 64 bit
    Thread Starter
       #26

    Tests and drivers:
    Microsoft OneDrive - Access files anywhere. Create docs with free Office Online.

    No initial BSOD. Attached V2 log.
    Event ID 161 Volmgr issue Attached Files
      My Computer


  7. Posts : 40,426
    windows 10 professional version 1607 build 14393.969 64 bit
       #27

    To move at a faster pace if there was no BSOD with the above customized tests and if there were no major performance problems:

    a) Make a new restore point
    b) Restart WDV with all customized tests except:
    [ ] 0x00000004 Randomized low resources simulation.
    c) Post a new querysettings share link if there is no immediate BSOD
    d) Post a new V2 share link for any BSOD
      My Computer


  8. Posts : 40,426
    windows 10 professional version 1607 build 14393.969 64 bit
       #28

    Post images or share links for:
    a) startup and recovery system failure settings
    b) virtual memory / page file settings


    The RAM modules are mismatched.
    When were each RAM module installed?
    Were the RAM modules displayed on the Qualified Vendor List (QVL)?



    Code:
    KHX3466C19D4/8G
    KHX2666C16/8G





    Code:
    Event[6996]:
      Log Name: System
      Source: volmgr
      Date: 2023-02-18T09:33:44.0980000Z
      Event ID: 49
      Task: N/A
      Level: Error
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: DESKTOP-KIE0PIR
      Description: 
    Configuring the Page file for crash dump failed. Make sure there is a page file on the boot partition and that is large enough to contain all physical memory.

    Code:
    Event[6197]:
      Log Name: System
      Source: volmgr
      Date: 2023-02-15T18:41:57.5260000Z
      Event ID: 161
      Task: N/A
      Level: Error
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: DESKTOP-KIE0PIR
      Description: 
    Dump file creation failed due to error during dump creation.
      My Computer


  9. Posts : 109
    Windows 10 64 bit
    Thread Starter
       #29

    Tests and drivers:
    Microsoft OneDrive - Access files anywhere. Create docs with free Office Online.

    - - - Updated - - -

    zbook said:
    Post images or share links for:
    a) startup and recovery system failure settings
    b) virtual memory / page file settings


    The RAM modules are mismatched.
    When were each RAM module installed?
    Were the RAM modules displayed on the Qualified Vendor List (QVL)?



    Code:
    KHX3466C19D4/8G
    KHX2666C16/8G





    Code:
    Event[6996]:
      Log Name: System
      Source: volmgr
      Date: 2023-02-18T09:33:44.0980000Z
      Event ID: 49
      Task: N/A
      Level: Error
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: DESKTOP-KIE0PIR
      Description: 
    Configuring the Page file for crash dump failed. Make sure there is a page file on the boot partition and that is large enough to contain all physical memory.

    Code:
    Event[6197]:
      Log Name: System
      Source: volmgr
      Date: 2023-02-15T18:41:57.5260000Z
      Event ID: 161
      Task: N/A
      Level: Error
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: DESKTOP-KIE0PIR
      Description: 
    Dump file creation failed due to error during dump creation.
    I initally had 8GB about 5 years ago.
    A year later i got an extra 8GB.

    Im not sure why they are mismatched as i asked the supplier to check if new one had same frequency.
      My Computer


  10. Posts : 40,426
    windows 10 professional version 1607 build 14393.969 64 bit
       #30

    1) When available post images of startup and recovery system failure and virtual memory / page file settings

    2) If there were no major performance problems then restart WDV with all customized tests
    (post a new querysettings)

    3) If there is no BSOD after 48 hours then turn off WDV and remove the newest RAM module

    4) Monitor the computer using Reliability Monitor:
    Reliability Monitor is the Best Windows Troubleshooting Tool You Arenít Using.
      My Computer


 

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