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Memory Diagnostic failure
Good day
I have a computer that is running Windows 8.1.
Yesterday the computer all of a sudden slowed down to an unusable speed. I managed to start the memory diagnostic test as per suggestions in articles I found on the problem. This has caused the computer to go into a nonstop loop of searching for a problem and then trying to fix it, each time it takes about an hour and a half. Then the computer restarts and the process starts all over again.
By pressing F1 I managed to get into a troubleshooting menu with options to either reset, restore or go back to Windows. The restore and reset options both give me this error: "Insert your Windows installation or recovery media to continue". The only option that is given is to cancel. The go back to Windows make the diagnostic loop start all over.
I have tried the advance options as well, all take me back to the error mentioned above.
I am now unable to get into that PC at all.
Any assistance would be much appreciated.
Thank you
Anna