1.    27 Aug 2015 #1
    Join Date : Aug 2015
    Posts : 9
    Windows 10 Pro 64 bit

    Freezing upon waking computer and booting, No BSOD however.


    Just to preface this I have not received a BSOD when this happens so I hope I'm still posting this in the correct location. However my laptop just freezes completely and I have to do a hard shutdown (holding the power button until it shuts off) whenever I wake my laptop up from sleeping or even when I cold boot it.

    I have checked Event Viewer and I see that I have a couple of recurring errors, the first being:
    "DCOM got error "1084" attempting to start the service lfsvc with arguments "Unavailable" in order to run the server:
    {08D9DFDF-C6F7-404A-A20F-66EEC0A609CD}"

    Wit the second being:
    "The Computer Browser service depends on the Server service which failed to start because of the following error:
    The dependency service or group failed to start."

    However I am able to boot into safe mode just fine, even safe mode with networking and everything behaves normally. I can't for the life of me figure out what is going on

    I have tried a clean install as this started happening after doing the upgrade from Windows 7 so I figured a clean install would clear up the issue if it was an issue with it upgrading.
      My ComputerSystem Spec
  2.    27 Aug 2015 #2
    Join Date : Mar 2015
    Posts : 616
    Windows 10

    I had the freezing waking from sleep, my solution from advice from others here was simply not to use sleep, but rather use hibernate.
    I haven't checked to see if the sleep mode issues have been resolved or not since the latest updates.
      My ComputerSystem Spec
  3.    27 Aug 2015 #3
    Join Date : Aug 2015
    Posts : 9
    Windows 10 Pro 64 bit
    Thread Starter

    Quote Originally Posted by fracking4oil View Post
    I had the freezing waking from sleep, my solution from advice from others here was simply not to use sleep, but rather use hibernate.
    I haven't checked to see if the sleep mode issues have been resolved or not since the latest updates.
    See I thought this might be the case as well but it also does it when I do a cold boot as well, do yours do that also?
      My ComputerSystem Spec
  4.    27 Aug 2015 #4
    Join Date : Mar 2015
    Posts : 616
    Windows 10

    Quote Originally Posted by ddswanson31 View Post
    See I thought this might be the case as well but it also does it when I do a cold boot as well, do yours do that also?
    Nope, no issue with cold boot. Have you checked to see if fast boot is enabled in your bios? If you haven't changed it, it should be disabled by default.
    Fast boot has caused issues on some systems, although mine seems okay with it enabled.
      My ComputerSystem Spec
  5.    29 Aug 2015 #5
    Join Date : Aug 2015
    Posts : 9
    Windows 10 Pro 64 bit
    Thread Starter

    Quote Originally Posted by fracking4oil View Post
    Nope, no issue with cold boot. Have you checked to see if fast boot is enabled in your bios? If you haven't changed it, it should be disabled by default.
    Fast boot has caused issues on some systems, although mine seems okay with it enabled.
    Yeah I don't have fast boot enabled.
      My ComputerSystem Spec
  6.    04 Sep 2015 #6
    Join Date : Aug 2015
    Posts : 9
    Windows 10 Pro 64 bit
    Thread Starter

    I have already had assistance in ruling out the possibility of malware thanks to bleepingcomputer.com and you can see the thread of everything we tried in the url below:

    Possible infection causing freezes after waking from sleep and booting. - Virus, Trojan, Spyware, and Malware Removal Logs

    In the course of how things played out the gentleman who was assisting me found some error messages that he believes may be involved which I have pasted from the above thread below. Please note however that I have since disabled hyper-v as I don't need it and was trying it out for a little bit:

    [ System Events ]
    Error - 8/29/2015 4:19:59 AM | Computer Name = HPLaptop | Source = Service Control Manager | ID = 7031
    Description = The Sync Host_Session1 service terminated unexpectedly. It has done
    this 1 time(s). The following corrective action will be taken in 10000 milliseconds:
    Restart the service.

    Error - 8/29/2015 11:08:19 PM | Computer Name = HPLaptop | Source = Service Control Manager | ID = 7031
    Description = The Sync Host_Session1 service terminated unexpectedly. It has done
    this 1 time(s). The following corrective action will be taken in 10000 milliseconds:
    Restart the service.

    Error - 8/29/2015 11:14:03 PM | Computer Name = HPLaptop | Source = Service Control Manager | ID = 7031
    Description = The Sync Host_Session1 service terminated unexpectedly. It has done
    this 1 time(s). The following corrective action will be taken in 10000 milliseconds:
    Restart the service.

    Error - 8/30/2015 4:04:12 AM | Computer Name = HPLaptop | Source = Service Control Manager | ID = 7031
    Description = The Sync Host_Session1 service terminated unexpectedly. It has done
    this 1 time(s). The following corrective action will be taken in 10000 milliseconds:
    Restart the service.

    Error - 8/30/2015 4:04:44 AM | Computer Name = HPLaptop | Source = Service Control Manager | ID = 7000
    Description = The VmSwitch Protocol Driver service failed to start due to the following
    error: %%31

    Error - 8/30/2015 4:04:46 AM | Computer Name = HPLaptop | Source = Service Control Manager | ID = 7023
    Description = The HV Host Service service terminated with the following error: %%31

    Error - 8/30/2015 4:05:29 AM | Computer Name = HPLaptop | Source = Service Control Manager | ID = 7043
    Description = The Hyper-V Virtual Machine Management service did not shut down properly
    after receiving a preshutdown control.

    Error - 8/30/2015 4:21:53 AM | Computer Name = HPLaptop | Source = Microsoft-Windows-NDIS | ID = 10317
    Description = Miniport Hyper-V Virtual Ethernet Adapter, {0D540C2C-1AD7-421F-B3FF-1510D73000FB},
    had event 76

    Error - 8/30/2015 4:21:53 AM | Computer Name = HPLaptop | Source = Microsoft-Windows-Hyper-V-VmSwitch | ID = 76
    Description = The operation '8' failed on nic B234FD0C-7B85-4BDD-9CD7-3E72F58C336A
    (Friendly Name: Ethernet). Status = 3221225860.

    Error - 8/30/2015 4:21:54 AM | Computer Name = HPLaptop | Source = Microsoft-Windows-NDIS | ID = 10317
    Description = Miniport Microsoft Network Adapter Multiplexor Driver, {76E421FE-02CB-4B7A-B0D7-B9090A41BDB3},
    had event 76

    Any further assistance or ideas would be greatly appreciated
      My ComputerSystem Spec
  7.    04 Sep 2015 #7
    Join Date : Mar 2015
    Posts : 616
    Windows 10

    Personally I would try an in-place upgrade to see if it'll repair the install. The updater will update giving you a more stable install than from the original released Win 10 and you can keep everything. Just be sure to uninstall any third party antivirus beforehand, if you choose to take this route.

    Edited: Btw, are you running this Win 10 install on a VM? It appears most of your errors are with the VM services.
      My ComputerSystem Spec
  8.    22 Sep 2015 #8
    Join Date : Aug 2015
    Posts : 9
    Windows 10 Pro 64 bit
    Thread Starter

    Quote Originally Posted by fracking4oil View Post
    Personally I would try an in-place upgrade to see if it'll repair the install. The updater will update giving you a more stable install than from the original released Win 10 and you can keep everything. Just be sure to uninstall any third party antivirus beforehand, if you choose to take this route.

    Edited: Btw, are you running this Win 10 install on a VM? It appears most of your errors are with the VM services.
    I did an in-place upgrade per the steps provided in the guide however it is still experiencing the same issue.

    Also when I first installed Windows 10 it kept getting stuck at the "One moment while we set things up for you" screen and did so again with the in-place upgrade. I know that I waited long enough as it was still at the "This is taking longer than usual" screen after 5 hours so I can't think of anything else to try Seems like Windows 10 just doesn't like my laptop for some reason.
      My ComputerSystem Spec
  9.    13 Jan 2016 #9
    Join Date : Aug 2015
    Posts : 9
    Windows 10 Pro 64 bit
    Thread Starter

    Quote Originally Posted by ddswanson31 View Post
    I did an in-place upgrade per the steps provided in the guide however it is still experiencing the same issue.

    Also when I first installed Windows 10 it kept getting stuck at the "One moment while we set things up for you" screen and did so again with the in-place upgrade. I know that I waited long enough as it was still at the "This is taking longer than usual" screen after 5 hours so I can't think of anything else to try Seems like Windows 10 just doesn't like my laptop for some reason.
    Has anyone else had this issue yet?

    Unfortunately the issue is still occuring for me and I can't find anything else to try
      My ComputerSystem Spec

 


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