Windows 10: Asus laptop throttles to 1 ghz after undetermined period

  1.    27 Aug 2015 #1

    Asus laptop throttles to 1 ghz after undetermined period

    I have only observed this while under windows 10, not under 8.1. Note that the laptop has recently gone through rma, so they might have messed with it, as hasn't been observed before.
    So after the while using the laptop, the cpu is throttled to 1 ghz, no heavy usage, just basic web browsing.

    dxdiag: DxDiag.txt
      My ComputerSystem Spec

  2.    28 Aug 2015 #2

    Could it be CPU throttling due to overheating? Check that the cooling fan is working properly.
      My ComputerSystem Spec

  3.    28 Aug 2015 #3

    Snakeyes said: View Post
    Could it be CPU throttling due to overheating? Check that the cooling fan is working properly.
    Yeah the fan works, I even reapplied the thermal paste. As of currently the problem hasn't arose yet. I will see if it happens again.
      My ComputerSystem Spec

  4.    28 Aug 2015 #4

    Fingers crossed
      My ComputerSystem Spec

  5.    29 Aug 2015 #5

    Snakeyes said: View Post
    Fingers crossed
    It seems as though if the problem was fixed by reapplying the thermal paste. Apparently the Asus IT wasn't bothered enough with thermal paste, which screwed up processor management.
      My ComputerSystem Spec

  6.    29 Aug 2015 #6

    Ok nvm, throw the thermal paste idea out the window, after an "intensive" gaming session, the cpu throttles to 1 ghz, and is stuck at that, even after cooling down.
    Fig. 1: Click image for larger version. 

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      My ComputerSystem Spec


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