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  1. Joined : Aug 2015
    Posts : 7
    windows 10
       27 Aug 2015 #1

    Display is turning off once a day


    Hi! I have a computer with the following configuration: i5 4460, ASRock B85M-DGS, 8Gb ram HyperX, Sapphire Radeon R7 265 Dual-X (with latest video drivers 15.7.1), SSD Kingston v300 120GB, windows 10 with latest updates and my display is LED Samsung LT22D390 22 inch. Every day, about 5 minutes after I turn on the computer, my display is turning off and turning on after I click the mouse. I put in power options ”turn off display” to never but nothing changed. On windows 8.1 I don't have this issue. Any help is appreciated
    Attached Thumbnails Attached Thumbnails dgggfgbgfb.PNG  
      My System SpecsSystem Spec


  2. Joined : Mar 2015
    New Mexico
    Posts : 994
    Windows 10 Pro,
       27 Aug 2015 #2

    Is that a 12 VDC display? Have you checked the connections to the display?
      My System SpecsSystem Spec


  3. Joined : Aug 2015
    Posts : 7
    windows 10
       27 Aug 2015 #3

    I don't know. It has one external power adapter A3514. I checked the connections to the display, all seems right. And like I say, on windows 8.1 I don' have this issue. I just recorder my screen, sorry for bad quality, it is a cheap phone. At 3:20 my screen is turning off.

    https://www.youtube.com/watch?v=rDVr4PYRIz8
    Last edited by viomusicstudio; 27 Aug 2015 at 10:11.
      My System SpecsSystem Spec


  4. Joined : Mar 2015
    New Mexico
    Posts : 994
    Windows 10 Pro,
       27 Aug 2015 #4

    Yes, that is the kind of Samsung I have. I had problems where the voltage connector wasn't making a proper connection, but I am not sure what your issue is. Maybe go into device manager and update the drive to your driver.
      My System SpecsSystem Spec


  5. Joined : Aug 2015
    Posts : 7
    windows 10
       27 Aug 2015 #5

    I look in device manager, I have Generic pnp monitor. I installed samsung drivers, now I have TD390_T27D390 (HDMI). I hope this will repair the issue. Thanks.

    Later edit: The issue dissapear. Thanks!
    Last edited by viomusicstudio; 28 Aug 2015 at 04:33.
      My System SpecsSystem Spec


  6. Joined : Jan 2016
    Posts : 25
    Windows 10 Home
       03 Feb 2016 #6

    I am aware how old this post is, but I am running on 2 Samsung T24E390's even after installing the drivers via disk and applying them, the issue persists.

    Any advice would be appreciated

    Cheers,
    Jason
      My System SpecsSystem Spec


  7. Joined : Aug 2015
    Posts : 7
    windows 10
       04 Feb 2016 #7

    I know, Unfortunately this bug has not been resolved. That made me to install Windows 8.1. It seems that Microsoft's does not care about us. I will not buy a Microsoft product in my life.
      My System SpecsSystem Spec


  8. Joined : Jan 2016
    Posts : 25
    Windows 10 Home
       04 Feb 2016 #8

    viomusicstudio said: View Post
    I know, Unfortunately this bug has not been resolved. That made me to install Windows 8.1. It seems that Microsoft's does not care about us. I will not buy a Microsoft product in my life.
    It's annoying that I cannot go back to Windows 7 or that MS have not fixed this... even after half a year.
      My System SpecsSystem Spec


  9. Joined : Aug 2015
    Posts : 7
    windows 10
       04 Feb 2016 #9

    Windows 10 = big fail. Bugs, bugs and more bugs.
      My System SpecsSystem Spec


  10. Joined : Feb 2015
    Posts : 197
    Windows 10 Pro
       04 Feb 2016 #10

    I did a search on Samsung monitors and many owners have similar problems. One of the fixes was replacing bad capacitors on the main power board. Try a different brand monitor. This has nothing to do with Windows 10. MS doesn't make the monitors or write the drivers.
      My System SpecsSystem Spec


 
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