Explorer.exe/cortana crash loop (ntdll.dll?)


  1. KleinBottles
    Posts : 5
    Win 10
       New #1

    Explorer.exe/cortana crash loop (ntdll.dll?)


    Heyo. So I updated to win 10 a few days ago and have enjoyed it. However, the forced updates seemed to have boned me. After restarting my laptop (and it installing those updates), explorer.exe and Cortana seem to be stuck in a loop. They crash every second or two over and over again. Every minute or two it will stop for 30s or so and then go back to it. Here is my log from the Event viewer.admin.rar

    And here's a video of it in action. Ignore the music from my TV.Dropbox - Video Aug 26, 12 16 01 PM.mov
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  3. KleinBottles
    Posts : 5
    Win 10
    Thread Starter
       New #2

    Do my post got moved... I don't understand why, since I was following the directions of a previous poster who was told to post it in BSOD. Regardless, can anyone assist?
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  4. jktile
    Posts : 3
    Win 10
       New #3

    I have the exact problem occurring with mine, haven't found any resolution. It would be nice to get some help on this also.
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  6. jktile
    Posts : 3
    Win 10
       New #4

    Found it
    Open task manager ...Ctrl,Alt,Del "Run new task" ... type msconfig (yes it is hard to type as screen blinks, but it can be done) ... In the new box that opens (it may be behind the task manager box) go to Service Tab .... Scroll until you find 2 tasks that need to be stopped ... (1) Problem Reports and Solution Control Panel Support .... (2) Windows Error Report Service.... Disable these by unchecking .... Click Apply ... Click OK ... If you are prompted to restart, then restart computer .....
    This is the main issue causing the screen to blink . .. Ironic that the items causing the errors are the solutions designed to report errors to microsoft
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