I am new to this forum and for some reason I cant post my question in the HP forums, I am using a HP 15s-eq1xxx computer and there is a message in the support assistant saying my battery needs to be calibrated, what is this and how is it done.
Hello Darren, and welcome to Ten Forums.
I found this below from HP that I hope will help.
- https://support.hp.com/ro-en/documen...927-1713329-16
- https://support.hp.com/us-en/document/c04700771
What did you not understand below? Are the steps the same for you?
Testing the battery using HP Support Assistant
after several hours I found a video on YouTube and followed the instructions, this seemed to work however I noticed today the error is still showing meaning my battery may need replacing, is a replacement battery covered under guarantee, I still cant contact HP
You can generate a batter usage report to compare your current "Full Charge Capacity" with the "Design Capacity" to see if the battery is still able to use most of its "Design Capacity".
Generate Battery Usage Report in Windows 10
If the "Full Charge Capacity" is a lot lower than the "Design Capacity", then it may be time to replace the battery. When this happens, you will usually notice your battery not lasting long while using it.
If the battery is showing any signs of swelling, it needs to be changed ASP.
If the laptop is still under warranty, then the battery may be covered as well.
If not, then it's your cost to change the battery. If you are familiar with working on laptops, it's not too hard to remove the back cover and replace the battery. It helps to find a video showing how to do so for your specific model number.
If you are familiar with working on laptops, it's not too hard to remove the back cover and replace the battery. It helps to find a video showing how to do so for your specific model number.
Here's one for the HP 15s eq1025ns, should be the same for all the HP 15s eq1xxx series:
How to Battery replacement HP 15s eq1025ns Disassembly - YouTube
Last edited by Brink; 17 May 2021 at 09:40. Reason: embedded video
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